cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

223
Views
25
Helpful
5
Replies
meddane
Frequent Contributor

Where to find the PAK for Cisco Unified Communications Manager ?

Hi Guys, Where to find the PAK for Cisco Unified Communications Manager ?

1 ACCEPTED SOLUTION

Accepted Solutions
Nithin Eluvathingal
VIP Advisor

Which version? 

 

From  version 12.X, its smart licenses and all purchased license  will be  deposited on your smart account.  its mandatory that you need to share the smart account details for placing order for new versions.

 

For old version, if PAK was activated through your CCO-ID. Go to https://software.cisco.com/software/csws/ws/platform/home# select traditional licensing option and you can see all the PAK activated through your ID.

 

if you  have no information regarding  the PAK, take license request fie from existing PLM/ELM and open a ticket with CISCO licensing TAC. and they will support you.the PAK Id used to license the products.

 

If you used online license activation from PLM/PLM, you can see the PAK code on the PLM/ELM.

 

 

 

 



Response Signature


View solution in original post

5 REPLIES 5
Nithin Eluvathingal
VIP Advisor

Which version? 

 

From  version 12.X, its smart licenses and all purchased license  will be  deposited on your smart account.  its mandatory that you need to share the smart account details for placing order for new versions.

 

For old version, if PAK was activated through your CCO-ID. Go to https://software.cisco.com/software/csws/ws/platform/home# select traditional licensing option and you can see all the PAK activated through your ID.

 

if you  have no information regarding  the PAK, take license request fie from existing PLM/ELM and open a ticket with CISCO licensing TAC. and they will support you.the PAK Id used to license the products.

 

If you used online license activation from PLM/PLM, you can see the PAK code on the PLM/ELM.

 

 

 

 



Response Signature


View solution in original post

Thanks @Nithin Eluvathingal  .  It's for old version, the link  https://software.cisco.com/software/csws/ws/platform/home#  didnt work

its a working link.

 

or try the below.

https://software.cisco.com/software/swift/lrp/#/pak

 

Screenshot 2021-07-28 at 3.03.29 PM.png



Response Signature


Hi,

I am sure the issue would be resolved by now. 

However, if not do let me know if you ordered the licenses using A-Flex-3, and have selected Classic licenses?

Is it for 11.x ?

Let me know and I would be more then happy to share the complete process. or you can also open a ticket with the licensing team, after generating the licence request form the PLM

 

Roger Kallberg
VIP Advisor

Might make it easier for us to support you if you where to share a little bit more details on your specific system landscape. Your question is IMHO quite generic.



Response Signature


Create
Recognize Your Peers
Content for Community-Ad