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sovannary.huy
Beginner

Witness Recorder

Dear all,

Does anyone have experience with archiving call on Witness Recorder?

Does the software Witness support Dell tape backup?

I want to use Dell PowerVault 100T DAT72 Tape Drive.

Does anyone have any idea?

Thank you.

1 REPLY 1
karldbrooks
Enthusiast

Hi,

You need to talk to Witness / Verint concerning this as they have an archival service on the recorders that can be used to aid in backing up to tape.

I mention this as if you use the archival service from Witness / Verint from the recorder the database entry is updates so that if you attempt a retrieval of an archived call the interface will alert you that the required call is off box and not on the recorder.

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