How to fix error time out communicating with DME

[sendi-septiawan]

Hi all,

I have Fabric Interconnect 6120 firmware 1.4(1m),  suddenly my UCS manager problem error is "Software Error: Exception during execution: [Error: Timed out communicating with DME]" and my console ucs manager via GUI error is aplication to time out and to ask relogin.

thanks for response.

[padramas]

Hello,

Can you please share output of following commands

connect local-mgmt a

show cluster extended-state

show pmon state

connect local-mgmt b

show cluster extended-state

show pmon state

Padma

[sendi-septiawan]

hello Padma,

thanks for response my discussion.

FI-A --> Down

FI-B --> Primarry

FabricInterconnect-B(local-mgmt)# show cluster state

Cluster Id: 0x11993bd2409d11e0-0xb674000573c97984

Cluster State not available, cluster id mismatch:

local: 11993bd2-409d-11e0-b674-000573c97984, peer: 1054c1ba-f437-11e2-86a1-000de

cd2a804

B: UP, PRIMARY

A: DOWN, INAPPLICABLE

INTERNAL NETWORK INTERFACES:

eth1, DOWN

eth2, DOWN

HA NOT READY

Peer Fabric Interconnect is down

Cluster State not available, cluster id mismatch:

local: 11993bd2-409d-11e0-b674-000573c97984, peer: 1054c1ba-f437-11e2-86a1-000de

cd2a804

FabricInterconnect-B(local-mgmt)# show pmon state

SERVICE NAME             STATE     RETRY(MAX)    EXITCODE    SIGNAL    CORE

------------             -----     ----------    --------    ------    ----

svc_sam_controller     running           0(4)           0         0      no

svc_sam_dme            running       51167(4)           0        11     yes

svc_sam_dcosAG         running           0(4)           0         0      no

svc_sam_bladeAG        running          13(4)           0         6     yes

svc_sam_portAG         running           2(4)           0        11     yes

svc_sam_statsAG        running           0(4)           0         0      no

svc_sam_hostagentAG    running           0(4)           0         0      no

svc_sam_nicAG          running           0(4)           0         0      no

svc_sam_licenseAG      running           0(4)           0         0      no

svc_sam_extvmmAG       running           0(4)           0         0      no

httpd.sh               running           0(4)           0         0      no

svc_sam_sessionmgrAG   running           0(4)           0         0      no

svc_sam_pamProxy       running           0(4)           0         0      no

sfcbd                  running           0(4)           0         0      no

dhcpd                  running           0(4)           0         0      no

sam_core_mon           running           0(4)           0         0      no

svc_sam_rsdAG          running           0(4)           0         0      no

sendi

[padramas]

Hello Sendi,

Are you able to ping / SSH into FI  A ?

Any information on why FI A is down ?

I would suggest you to open a TAC service request to further investigate the issue.

Padma

[sendi-septiawan]

Hi,

FI-A down because the firmware is crash. so FI-A to suggest open TAC, and now progress download firmware to FI and install firmware.

oke thanks for information.

sendi

[Abhayvaya70297]

Hi,

Thanks for raising this. We are also facing this issue. Just wondering if you manage to fix or get around this issue.

- Abhay