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Beginner

B230 M2 stuck when upgrading FW from 3.1.3j to 3.2.3k

We still have some B230 M2s in our domain which we recently upgraded to 3.2.3k. These B230 M2s have VIC 1280 which is supported on this FW version according to the HCL. I associated the Host Firmware Policy with the service profile and this blade gets stuck halfway through at 48% on step# 42.

 

It just says status fail:

Associate Pnu OS (This is what the step is named)

Identify pre-boot environment agent (This is the description)

 

Anyone ever had to deal with this for a B series blade? My other blades have upgraded without any issues. I have seen this before during discovery sometimes when I first connect a C-series server. I think they basically say to decommision the server and then reconnect to force discovery.

 

Right now it is just cycling through the steps over and over again. Any suggestions on how to resolve this?

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4 REPLIES 4
Cisco Employee

Re: B230 M2 stuck when upgrading FW from 3.1.3j to 3.2.3k

Hello Nikthatte,
Can you confirm that the bios has been upgraded and activated successfully?

-Josh
Beginner

Re: B230 M2 stuck when upgrading FW from 3.1.3j to 3.2.3k

BIOS is still the older version actually. Should I just roll it back in the service profile and then have it go through again?

Cisco Employee

Re: B230 M2 stuck when upgrading FW from 3.1.3j to 3.2.3k

Try removing the Host Firmware Package and manually upgrade the BIOs
Beginner

Re: B230 M2 stuck when upgrading FW from 3.1.3j to 3.2.3k

I ended up opening a TAC case and they determined the BIOS was corrupted and need to RMA the blade.

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