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Field Notice 70545
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Manjunath G
Beginner

C 260-M2 installation guidelines

Hi

Iam unable to locate installation / setup  guide  for fresh installation of C260 M2 for PCCE.

Someone do direct me with appropriate links . Also more info on CUCM licensing for setting up on C260 M2

Thanks in advance

2 REPLIES 2
athottat
Beginner

Thanks Anurag!

I had looked into C260 installation Doc earlier.

However i have captured few steps to the best of my knowledge w.r.t dealing with install/config, enclosing the same here for all new beeies ref .

I wish you could advice me more on complete Licensing process involved for C 260 M2 w.r.t pre & post of CCE ( including PCCE on c260).

Thanks in advance

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Guide   to setup UCS C260 M2:

Create virtual machine with OVA template , download OVA template from cisco sit .

Golden Template

  • •-          Download appropriate OVA template from cisco website.
  • •-          Create virtual machine from OVA template.
  • •-          Install the Microsoft windows server 2008 R2, SP2
  • •-          Post above steps , install Call server  9.0, CVP .
  • •-          Enable the Remote Desktop
  • •-          Install the VM Ware tools
  • •-          Convert the virtual machine to Golden template.

For installing the CUCM , CUIC , Finesse  use VOS ( Voice operating system)

Steps to convert VM to Golden Template

1 . Refer

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_901/installation/guide/PCCE_BK_IBC40C6F_00_installing-and-configuring-pcce_chapter_01001.html

Configure the PCCE Data Server

Before beginning the installation of data server, verify below parameters.

             Microsoft SQL 2008 R2

  • •-          Validate the network adapter settings & power on.
  • •-          Configure Network cards
  • •-          Configure database drives
  • •-          (OPTIONAL )  Configure unified CCE encryption utility.
  • •-          Configure the logger.
  • •-          Configure the Administartion server  & Real time server.

            

          Procedure to Configure PCCE Call Server

             Prior installing the Call server , verify below steps.

  • •-          Validate the network adapter settings & power on
  • •-          Configure network cards
  • •-          Configure Domain Manager
  • •-          Configure the unified CCE encryption utility
  • •-          Configure the Router.
  • •-          Configure  the generic PG & CTI Server.
  • •-           Configure the Media Routing  PG
  • •-          Configure CTIOS server
  • •-          Install Jtapi

       

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