cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
cancel
632
Views
0
Helpful
2
Replies

C 260-M2 installation guidelines

Manjunath G
Level 1
Level 1

Hi

Iam unable to locate installation / setup  guide  for fresh installation of C260 M2 for PCCE.

Someone do direct me with appropriate links . Also more info on CUCM licensing for setting up on C260 M2

Thanks in advance

2 Replies 2

athottat
Level 1
Level 1

Thanks Anurag!

I had looked into C260 installation Doc earlier.

However i have captured few steps to the best of my knowledge w.r.t dealing with install/config, enclosing the same here for all new beeies ref .

I wish you could advice me more on complete Licensing process involved for C 260 M2 w.r.t pre & post of CCE ( including PCCE on c260).

Thanks in advance

-----------------------------------------------------------------------------

Guide   to setup UCS C260 M2:

Create virtual machine with OVA template , download OVA template from cisco sit .

Golden Template

  • ā€¢-          Download appropriate OVA template from cisco website.
  • ā€¢-          Create virtual machine from OVA template.
  • ā€¢-          Install the Microsoft windows server 2008 R2, SP2
  • ā€¢-          Post above steps , install Call server  9.0, CVP .
  • ā€¢-          Enable the Remote Desktop
  • ā€¢-          Install the VM Ware tools
  • ā€¢-          Convert the virtual machine to Golden template.

For installing the CUCM , CUIC , Finesse  use VOS ( Voice operating system)

Steps to convert VM to Golden Template

1 . Refer

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_901/installation/guide/PCCE_BK_IBC40C6F_00_installing-and-configuring-pcce_chapter_01001.html

Configure the PCCE Data Server

Before beginning the installation of data server, verify below parameters.

             Microsoft SQL 2008 R2

  • ā€¢-          Validate the network adapter settings & power on.
  • ā€¢-          Configure Network cards
  • ā€¢-          Configure database drives
  • ā€¢-          (OPTIONAL )  Configure unified CCE encryption utility.
  • ā€¢-          Configure the logger.
  • ā€¢-          Configure the Administartion server  & Real time server.

            

          Procedure to Configure PCCE Call Server

             Prior installing the Call server , verify below steps.

  • ā€¢-          Validate the network adapter settings & power on
  • ā€¢-          Configure network cards
  • ā€¢-          Configure Domain Manager
  • ā€¢-          Configure the unified CCE encryption utility
  • ā€¢-          Configure the Router.
  • ā€¢-          Configure  the generic PG & CTI Server.
  • ā€¢-           Configure the Media Routing  PG
  • ā€¢-          Configure CTIOS server
  • ā€¢-          Install Jtapi

       

    Getting Started

    Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

    Review Cisco Networking products for a $25 gift card