F1004 : Controller 1 on server 4 is inoperable. Reason: CIMC did not detect storage controller

sdouilliet · ‎10-27-2018

Hello,

I installed a HyperFlex and I have a Intermittent critical alert on my servers :

I needs to restart my servers every time or run a Re-Acknowledgment to solve the issue...

Can you tell me why i has this issue please ?

Thanks.

mojafri · ‎10-28-2018

Hi,

What is the C-series bundle firmware running on server?

Regards,

MJ

sdouilliet · ‎10-28-2018

Hi,

here's a screen :

mojafri · ‎10-28-2018

Please upgrade the server firmware to 3.2(2c)C or above.

Please rate if you find it helpful.

Regards,

MJ

sdouilliet · ‎10-29-2018

Thanks for this solution

I'll run the upgrade and wait several days to conclude.