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Firmware Question

mwardale777
Level 1
Level 1

Evening techies....

 

I am after a bit of advice... bare with me as I am firewall guy and only do UCS because of salesman....

I have upgraded a clients c220m3 rack server using a firmware policy and the controller is reports as an unknown version and I also cant connect to the virtual KVM.

 

I have 5 other rack servers that have been upgraded in the same way,

 

Has anyone come across this before? I have an FE going to site for me to check the Mgmt port is patched correctly, other than that I can't think what it could be.

2 Replies 2

Kirk J
Cisco Employee
Cisco Employee

I am assuming this is a UCSM integrated C220M3...

May be that the CIMC firmware upgrade did not complete.

The C220M3s have memleak issue prior to 2.03i cimc version, so you can get a variety of issues if cimc is not healthy.

Might be best to your your onsite person, gracefully power down the server,,, and then do a power plug pull for 30 seconds

This way your CIMC is fresh, and then see if upgrades will complete for all components.

 

Kirk...

Hi,

 

Thanks for your reply.

 

I have tried that and I can see the FSM task complete.

 

Is it worth downgrading and then attempting the task again? 

 

The controller asks for manual a/c power cycle. Which we do and that error clears but still reports the controller version as UNKNOWN and I can't connect to the virtual KVM.

 

Thanks,

 

Mike 

Review Cisco Networking products for a $25 gift card