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Hyperflex 2.6(1b) cannot login into HyperFlex Connect

Andrea Florio
Level 1
Level 1

Hello,

 

so i just finished to install two hyperflex clusters using the 2.6 data platform installer.

Everything went right, cluster deployed and configured but for some reason i cannot login into the HyperFlex Connect GUI.

When i try to connect i receive "Authentication failed. Please check your user name and password and verify that the system configuration adheres to prerequisites (100005)" but the same credentials allow me to login via CLI. I'm using username "root" or "admin"

 

Any idea?

1 Accepted Solution

Accepted Solutions

Akiyoshi Kawaguchi
Cisco Employee
Cisco Employee

> I'm using username "root" or "admin"

Did you prefix "local/" on the accounts?

 

====

To login using the HX Data Platform predefined users admin or root, enter a prefix local/. For example: local/root or local/admin.

 

https://www.cisco.com/c/en/us/td/docs/hyperconverged_systems/HyperFlex_HX_DataPlatformSoftware/AdminGuide/2_5/b_HyperFlexSystems_AdministrationGuide_2_5/b_HyperFlexSystems_AdministrationGuide_2_5_chapter_010001.html#task_exy_5rt_d1b

====

 

 

View solution in original post

1 Reply 1

Akiyoshi Kawaguchi
Cisco Employee
Cisco Employee

> I'm using username "root" or "admin"

Did you prefix "local/" on the accounts?

 

====

To login using the HX Data Platform predefined users admin or root, enter a prefix local/. For example: local/root or local/admin.

 

https://www.cisco.com/c/en/us/td/docs/hyperconverged_systems/HyperFlex_HX_DataPlatformSoftware/AdminGuide/2_5/b_HyperFlexSystems_AdministrationGuide_2_5/b_HyperFlexSystems_AdministrationGuide_2_5_chapter_010001.html#task_exy_5rt_d1b

====

 

 

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