During the Hyperflex Installer, 4.5(1a) ESXi, I am getting an error message, "Error: Firmware versions were not fetched" on the UCSM Configuration page. This is after the selection of servers page. This results in the UCS Server Firmware Version field not having a valid option and the install unable to continue.
Current versions:
UCS Manager System - 4.1(3c)
Rack-Mounts: Cisco HXAF240c M5SX HyperFlex System, C240M5.4.2e.0.1123200851
Fabric Interconnects: Cisco UCS 6332 5.0(3)N2(4.13c)
The Current Catalog Version is 4.5.1-39236
Any ideas on why this is occuring?
Some log information at the time the issue occurs
2021/05/18 05:31:54 Executing script : /usr/bin/python, Output File: /var/log/springpath/catalog_validate_output.log , CmdArgs: [/usr/local/bin/hx.py -f /var/log/springpath/hx.catalog.config.json:/var/log/springpath/hx.config.validate.drive.input.json --catalog-hw-pids-supportability --validate /var/log/springpath/hxinstaller_1_catalog_validate_result.json --hypervisor=esxi -i]
2021/05/18 05:31:54 Setting LANG env variable to : en_US
2021/05/18 05:31:54 Executing script : /usr/local/bin/hx.py, Output File: /var/log/springpath/ucsm_server_bc_firmware_bundle_output.log , CmdArgs: [--get-bc-firmware-support-local /var/log/springpath/ucsm_server_bc_firmware_bundle.log -i]
2021/05/18 05:31:54 Setting LANG env variable to : en_US
[negroni] 2021-05-18T05:31:54-07:00 | 200 | 2.31424819s | 172.19.16.47 | POST /api/list_server_bc_bundle
==> hx_installer_client.log <==
2021/05/18 05:31:56 INFO File :ApiUtils.js, Method :callApi, Additional Details :URL : api/list_server_bc_bundle Request : {"method":"POST","body":[{"id":"UCS Manager","groups":[{"id":"connection","items":[{"id":"hostname","value":"172.19.16.52"},{"id":"username","value":"admin"},{"id":"password","value":""}]}]}]} Response : Status : 200, Status Text : OK, Type : basic, Response Body : {"0":{"groups":[{"label":"HX Firmware Version","id":"4.5(1a)","items":[{"label":"Supported list of UCS B bundle versions","id":"ucs_b_version","value":""},{"label":"Supported list of UCS C bundle versions","id":"ucs_c_version","value":""},{"label":"Supported list of UCS B bundle versions for M5","id":"ucs_b_version_m5","value":""},{"label":"Supported list of UCS C bundle version for M5","id":"ucs_c_version_m5","value":""}]}],"id":"firmware_support"}}
File
/var/log/springpath/ucsm_server_bc_firmware_bundle.log
[
{
"groups": [
{
"label": "HX Firmware Version",
"id": "4.5(1a)",
"items": [
{
"label": "Supported list of UCS B bundle versions",
"id": "ucs_b_version",
"value": ""
},
{
"label": "Supported list of UCS C bundle versions",
"id": "ucs_c_version",
"value": ""
},
{
"label": "Supported list of UCS B bundle versions for M5",
"id": "ucs_b_version_m5",
"value": ""
},
{
"label": "Supported list of UCS C bundle version for M5",
"id": "ucs_c_version_m5",
"value": ""
}
]
}
],
"id": "firmware_support"
}
