imc supervisor

[Rechenzentrum Data Center Operations]

Hi all,

we deployed the Cisco IMC Supervisor for VMware yesterday. So far so good - everthing is up and running. Afterwards i added 2 C220 M4 Rackserver, the connection Status is success, but the Connection Message says -- Connection Failed: Version 2.0(10b) is not supported. Only versions above 1.5(4) for C-Series are supported.

Until yesterday i always thought 2.0 is higher then 1.5 :)

Does anyone have or had the same issue?

Regards,

Alex

[Walter Dey]

Hi Alex

This are standalone servers; if you check

http://www.cisco.com/web/techdoc/ucs/interoperability/matrix/matrix.html

you see that you are 100% correct !

http://www.cisco.com/c/en/us/products/collateral/servers-unified-computing/ucs-c-series-rack-servers/datasheet-c78-733571.html

The IMC Supervisor supports the following platforms:

●   Cisco UCS C-Series Rack Servers: Firmware Release 1.5(4) or later

◦     Cisco UCS C220 M3

◦     Cisco UCS C240 M3

◦     Cisco UCS C220 M4

◦     Cisco UCS C240 M4

◦     Cisco UCS C460 M4

◦     Cisco UCS C22 M3

◦     Cisco UCS C24 M3

◦     Cisco UCS C420 M3

◦     Cisco UCS C3160

Walter.

[Rechenzentrum Data Center Operations]

Hi Walter,

nice to here from you again - how are you? We last met here at Fritz Egger GmbH about 7 years ago :)

I still don't unterstand the error message. Version 2.0(10b) is later than 1.5(4)?!

There isn't even a download option for the 1.5 Release..

https://software.cisco.com/download/release.html?mdfid=286281345&softwareid=283850974&os=&release=2.0(9l)&relind=AVAILABLE&rellifecycle=&reltype=latest&i=!pp

Cheers,

Alex

[Kirk J]

Greetings.

Obviously 2.0(10) is higher than 1.5 :)

Please see https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz24466

Conditions:
This happens whenever the firmware versions have a double digit for its maintenance version

Workaround:
Manually edit the validation file via the shelladmin. Follow the techzone article for the same:
https://techzone.cisco.com/t5/IMC-Supervisor/Can-t-import-C240-M4-with-firmware-version-2-0-10b-not-supported/ta-p/924696

A future update to IMC supervisor will resolve this.

Thanks,

Kirk...

[Rechenzentrum Data Center Operations]

Hi Kirk,

ah, thats nice - so i don't have to worry about my mathematics knowledge :)

There is only one problem - i can't open the techzone page.

Tech Zone is a restricted community that requires Cisco credentials to access.

:-(

Best regards,

Alex

[Kirk J · Accepted solution]

Hmm, you are right, the bug shouldn't reference an article that is not public facing yet.

You'll probably need to open a tac case (please reference the https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz24466 bug), and they should be able to hook you up with an updated .xml file, along with instructions.

Since the article hasn't been flagged as public facing yet, I can't just drop the contents out here.

Thanks,

Kirk...

[YanL]

Hello has the info been flagged has public facing yet? I would like to know how to modify the validation file. thank you