UCS mini KVM login failed or timeout

[xiazhen01]

Hi, everyone:

   could you please help me to solve  kvm cannot logint issure ?   try many way and has ever configure KVM ip address, according to the following

step     "In the navigation pane, click the LAN tab, expand LAN > Pools > root > IP Pools, and then choose IP Pool ext-mgmt."

error message is  attachment file.

from : xiazhen

[Walter Dey]

Hi

- Can you please verify, that CIMC has an IP address out of this pool (you can check the pool, and see which blade slot has which IP address)

- can you ping this CIMC IP address from where you try the KVM session

- try to reset CIMC

[xiazhen01]

hi, guys:

  attachment file is  CIMC configuration IP. and the IP is ping successfully.

BYW, could  you please tell me how to reset CIMC ?

from: xiazhen

[Paul Felts]

Xiazhen, 

What is the current running version of Java on the machine used to access KVM?

Are you experiencing this issue on other machines?

What is the current running version of UCS Manager?

Can you KVM to any blades in the domain?

[xiazhen01]

hi，Paul Felts :

Q: What is the current running version of Java on the machine used to access KVM?

A: C:\Program Files (x86)\Java\jre7\bin>java.exe -version
java version "1.7.0_79"
Java(TM) SE Runtime Environment (build 1.7.0_79-b15)
Java HotSpot(TM) Client VM (build 24.79-b02, mixed mode, sharing)

Q:  Are you experiencing this issue on other machines?

A: for UCS mini, total two B200m3 blade server. all of the two B200 blade server cannot

     kvm console login, the same error messages.

Q: What is the current running version of UCS Manager?

A: 3.1(2B).

Q:  Can you KVM to any blades in the domain?

A: cannot.

from xia zhen

[Walter Dey]

Q. why do have such a strange default GWY ? ususally this is .1 or .254

Q. are your FI's IP address in the same C-class IP network ? which they must be !

[xiazhen01]

hi,Walter Dey:

Q. why do have such a strange default GWY ? ususally this is .1 or .254

A:  the ip address 10.10.1.246 is right gateway. just ensure with network

         administrator.

Q. are your FI's IP address in the same C-class IP network ? which they must be !

A:  yes .for FI's IP address and KVM's ip is same network. please refer attachment file.

so strange issure, try many ways,waste a long time. also cannot solve it .  

what'swrong with kvm.ask for another issure. can i skip kvm ? directly connect

LCD monitor to install operation system ?

from xia zhen.

[Walter Dey]

This is really very odd ?

Could it be a duplicate IP address ?

Remote the blade from the chassis, and ping this address again. If it replies, it is a duplicate one.

[xiazhen01]

hi,walter dey:

 thank you for helping me , have already ensure , no duplicate IP address for blade.

from xia zhen.

[xiazhen01]

hi, walter dey:

   could you help me again ?   just look for bug search tool , display it's a bug

about CIMC version. please refer following  article:

so my question is :   how to only update CIMC version ? where can download

CIMC firmware ? for UCSM , the current version : 3.1(2b)

=====================================================

Unable to launch KVM "Login failed or timed out"

CSCux24085

Description

Symptom:
When attempting to access KVM:

The Login window opens but displays "reconnecting".
The session eventually fails with below error:
"Login Failed or timed out. Please try again"

Conditions:
UCSM 2.2(6c) and other a-series release versions later than that of the b-series or c-series firmware version, ie. if a/b/c series are not all running the same software release
Blade b-series firmware 2.2(2)B and 3.0(1)B are affected
Rack c-series firmware 2.2(3)C and 3.0(2)C are affected

Workaround:
There are no workarounds, only updating CIMC or downgrading UCSM will allow the KVM client and server to be compatible.

Further Problem Description:
Problem is caused by a protocol incompatibility between some newer KVM client versions and a couple older KVM server versions. CIMC server logs will have the following error signature for this issue:
avct_server:28111: ProcessApcpMsg() - Unknown messageType 513

Issue can be resolved by updating b-series CIMCs to a 2.2(3) or later release, except for 3.0(1). Can be resolved for c-series CIMCs by updating to a 2.2(4) or later release, except for 3.0(2).

Alternatively just install the same software release version on all a/b/c series.

[Walter Dey · Accepted solution]

Hi

Which version are you running now ?

Maybe it is worth upgrading the whole mini UCS system.

Software can be downloaded from

https://software.cisco.com/download/release.html?mdfid=283853163&catid=282558030&softwareid=283655681&release=3.1(2b)&relind=AVAILABLE&rellifecycle=&reltype=latest

The CIMC software is in the .B package

Software for the UCS B-Series blade server products  ucs-k9-bundle-b-series.3.1.2b.B.bin

17-SEP-2016

464.42 MB

[xiazhen01]

hi , expert:

for UCSM version: ucs-mini-k9-bundle-infra.3.1.2b.A.bin

for CIMC version: 3.0(1C)。

and could you please  telling me how to only upgrade CMIC firmware ?

from  xiazhen

[Walter Dey · Accepted solution]

First you have to download the proper server package (.B) to your UCS system. Then follow the procedure below.

All the details can be found in

http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/ucs-manager/GUI-User-Guides/Firmware-Mgmt/3-1/b_UCSM_GUI_Firmware_Management_Guide_3_1/b_UCSM_GUI_Firmware_Management_Guide_3_1_chapter_011.html#concept_A0775BBAB0894FF592A3FAB0D71B8B1D

Updating the CIMC Firmware on a Server

Caution

Do not remove the hardware that contains the endpoint or perform any maintenance on it until the update process completes. If the hardware is removed or otherwise unavailable due to maintenance, the firmware update fails. This failure might corrupt the backup partition. You cannot update the firmware on an endpoint with a corrupted backup partition.

Procedure

---

Step 1	In the Navigation pane, click Equipment.
Step 2	Expand Equipment > Chassis > Chassis Number > Servers.
Step 3	Expand the node for the server for which you want to update the CIMC.
Step 4	In the General tab, click the Inventory tab.
Step 5	Click the CIMC tab.
Step 6	In the Actions area, click Update Firmware.
Step 7	In the Update Firmware dialog box, do the following: From the Version drop-down list, select the firmware version to update the endpoint. Click OK. Cisco UCS Manager copies the selected firmware package to the backup memory slot, where it remains until you activate it.
Step 8	(Optional)Monitor the status of the update in the Update Status area. The update process can take several minutes. Do not activate the firmware until the selected firmware package displays in the Backup Version field in the Firmware area of the General tab.

---

What to Do Next

Activate the firmware.

Activating the CIMC Firmware on a Server

The activation of firmware for a CIMC does not disrupt data traffic. However, it will interrupt all KVM sessions and disconnect any vMedia attached to the server.

Caution

Do not remove the hardware that contains the endpoint or perform any maintenance on it until the update process completes. If the hardware is removed or otherwise unavailable due to maintenance, the firmware update fails. This failure might corrupt the backup partition. You cannot update the firmware on an endpoint with a corrupted backup partition.

Procedure

---

Step 1	In the Navigation pane, click Equipment.
Step 2	Expand Equipment > Chassis > Chassis Number > Servers.
Step 3	Expand the node for the server that includes the CIMC for which you want to activate the updated firmware.
Step 4	On the General tab, click the Inventory tab.
Step 5	Click the CIMC tab.
Step 6	In the Actions area, click Activate Firmware.
Step 7	In the Activate Firmware dialog box, do the following: Select the appropriate version from the Version To Be Activated drop-down list. If one or more of the selected endpoints are not configured with the required version as the backup version, that version does not display in the Set Version drop-down list. You must select the version from the Startup Version column for each individual endpoint. If you want to set the startup version and not change the version running on the endpoint, check the Set Startup Version Only check box. If you configure Set Startup Version Only, the activated firmware moves to the pending-next-reboot state and the endpoint is not immediately rebooted. The activated firmware does not become the running version of firmware until the endpoint reboots. Click OK.

[xiazhen01]

hi,walter Dey:

   could you please help me ? how to reset CIMC ?  CIMC  IP is ping successfully  .

from xiazhen

[Wes Austin]