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UCSC-C240-M5SX - Need Windows driver for Marvell Storage Controller

asadou
Level 1
Level 1

I got new Cisco Standalone UCSC-C240-M5SX (with GPU) installed and configured.

However, Windows Server 2019 detected an “Marvell Storage Controller” which we have challenge to install driver.

 

Windows Driver for Marvell Controller.jpg

 

 

Product Name: Cisco Boot Optimized M.2 Raid Controller 

Slot: MSTOR-RAID 

Firmware Package Build: 2.3.17.1014

Product ID:  Marvell 

Device ID: 0X9230

Sub Device ID: 0X0251

Cisco BIOS Version: C240M5.4.1.3i.0713210713

9 Replies 9

asadou
Level 1
Level 1

I tried UCS-Rack Windows Drivers from Cisco Website, but no luck! 

 

ucs-cxxx-drivers-windows.4.2.1h.iso

ucs-cxxx-drivers-windows.4.1.3p.iso

ucs-cxxx-drivers-windows.4.0.2n.iso

ucs-cxxx-drivers-windows.3.1.3j.iso

Kirk J
Cisco Employee
Cisco Employee

Checking the HCL tool at https://ucshcltool.cloudapps.cisco.com/public/# , shows that for the m.2 raid controller:

included.PNG

 

Make sure you have installed the 'chipset' drivers, and rebooted, as many times the 'included' drivers won't correctly identify without the chipset drivers being present.

 

Kirk...

Yeah, I did that. I installed the "CHIPSET" drivers and rebooted the server many times as I had to install the missing Windows Patches. But that did not fix the issue with "Marvell Storage Controller" it is still appear as "Unknown" 

 

I also checked "Marvell" website but no luck! 

 

 

Kirk J
Cisco Employee
Cisco Employee

Might need to open a TAC case then.

I'm assuming the 'raid 1' functionality is actually working in that you were able to install windows 2019 to the VD made up of the 2 drives?

 

Kirk...

asadou
Level 1
Level 1

I am unable to open case with Cisco now, I have to wait until the service date take affect after two weeks or so 

 

It would be nice if someone would help me and provide the URL for Marvell Storage Control Driver

 

I am surprised that Cisco did not provide the missing driver in: 

 

ucs-cxxx-drivers-windows.4.2.1h.iso

HansLeys12104
Level 1
Level 1

Hello everyone ,
Having the same problem.... Tried all iso's, but no success.

And also Marvell support download ... nouga balls

Open one INC with NTT support 

 

Marvell Console.PNG

 

Disel
Level 1
Level 1

Hello community,

is there no solution to this? I have the same problem on 4 of our new C220 M6 servers and Cisco support keeps referring me to Microsoft when looking for the drivers. It is beyond me that new servers are not tested for this behavior.

Wes Austin
Cisco Employee
Cisco Employee

Can you try to download the Marvell driver from this ISO and see if this resolves the issue?

 

B-Series:

https://software.cisco.com/download/home/283853163/type/283850975/os/Windows/release/4.1(3a) 

C-Series:

https://software.cisco.com/download/home/286318809/type/283850975/os/Windows/release/4.1(3a) 

Hi Wes,

thank you very much for this advice. I used the latest version 4.2.1a for our C220 M6

 

https://software.cisco.com/download/home/286329281/type/283850975/os/Windows/release/4.2(1a)

 

and ran the drvConsole setup. That solved the driver problem.

Great job, thanks again!

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