We are a healthcare facility. For past several months we have had several complaints from users that calls are often full of static. We are running CUCM 12.5(1)SU8 and the phones are primarily 8811 running current firmware. We have replaced phon...
Our Forum Alert III Secondary Crash Net (SCN) is inoperable. I've heard the cisco cm could be configured to set up some devices to act as a ringdown, they called it a “Switch Box.” This would allow our Base Operations guys to have a work around from ...
Hello, I'm having this situation:In the call center we have PCs with softphones installed (Jabber) that replicate the traffic to a recorder in another site.Randomly, we are seeing high levels of Jitter in the flow that is replicated to the communicat...
Hi to allMy question is very simpleIntercom working fine , but the issue is that you can call only one intercom phoneWhat is the requirement if i want to perform an intercom call to a multiple phonesDoes this work with Hunt group?Regards
I bought a new KEM (PID: CP-8800-A-KEM) along with the cisco ip phone CP8851 but unable to power up the KEM. I am using C2951 ISR with IOS 15.6 and Cisco Unified Communications Manager Express (CME) version 11.5. Please note i am using call manager e...
H All, I seem to have hit bug - CSCus56895 which gives me a non defined IMS exception error message when logging into the new 12.5 cluster. The bug fix states to "copy CCMEncryption key files from Source Node to Destination Node. would need RemoteAcc...
Hello, I'm having this situation:In the call center we have PCs with softphones installed (Jabber) that replicate the traffic to a recorder in another site.Randomly, we are seeing high levels of Jitter in the flow that is replicated to the communicat...
This is a 2-server cluster of CUCM 12.5It is a small deployment of around 100 phones that don't handle a large volume of calls.I'm pulling logs for the CallManager service.Typically I would expect to be able to go back at least weeks but I can't pull...
The 0 operator mailbox is not monitored. By default all vm boxes had a 0 option that would put you into that call handler.I have changed the caller input for all vm boxes to ignore when someone presses 0, however calls are still being sent to it.How ...
I have headset Bluetooth paired with cisco phones and working fine, but auto answer not work. I tried to enable Auto answer with headset on DN but still any incoming call on phone not auto answer, is there anything I miss other than configure auto an...
Hi , Good day. I need some help to verify if there is any configuration issue from my end. Basically i have a registered LGW to the webex calling . The incoming call is working fine , but the outgoing call is getting the following error Outgoing ca...
Hey Hi, how are you today?I need to update the telephony-service version from 12.0 to Version 12.5 in order to the expansion key module on cisco phone 8865 works on my router 2951.I read many websites and the most "easy" solution is update the iOS ve...
Dears,i have Cisco jabber and i need to lock it for a meantime or for long time// is there anyway to know which steps can help me to do that from settings?
Issue description:Roomkit system NTP settings change from Auto to Manual - Intermittent changeBehavior:+Forced the change to NTP auto and checked the settings. Reviewed logs found the following - eventlog/application.log noted the following log entry...
