About Keith Abbott

Keith Abbott · 10-24-2019

This is the way I picture a rough diagram of the situation, and the key properties involved for each...

Keith Abbott · 10-24-2019

A good point Joel. In response to Chris' post, I checked the SIP trunk to the GW originating the cal...

Keith Abbott · 10-24-2019

Thanks for the suggestion gysgt. Since we're using a dynamic label that is created based on the digi...

Keith Abbott · 10-24-2019

Hi Chris, Thanks for the response! After looking at the RTMT message, that is the direction I was st...

Keith Abbott · 10-23-2019

an additional note: I am also getting a RTMT route list exhausted alert: RouteListName : E164 to Loc...

Keith Abbott · 10-23-2019

Hi group, I hope you can help - I am totally stumped on this.The scenario is:A caller calls a toll-f...

Keith Abbott · 12-21-2018

I will answer my own questions in case anyone has similar questions in the future: Q1 - No - there a...

Keith Abbott · 12-17-2018

Hi Group, I am attempting to assist in the setup of a 4331, but am not very conversant with the 4000...

Keith Abbott · 11-30-2018

Hi All, Ive figured out a way to do the above but it is ugly as all get-out. One thing that would ma...

Keith Abbott · 11-01-2018

Hi. This is more of a hybrid question than specifically contact center - so Im not entirely certain ...

Keith Abbott · 08-20-2018

Hi Manjunath, Thanks for the reply. Unfortunately we're already at 11.5 so I guess we'll have to kee...

Keith Abbott · 08-17-2018

I have the same issue - has anyone found a solution to this yet?

Keith Abbott · 01-22-2018

Hi All, I have been chasing some strange issues regarding audio streams routing to endpoints they sh...

Keith Abbott · 01-20-2018

Hi Georgio, Thanks - that worked. A query would have been more tidy and I wouldnt have had to clean ...

Keith Abbott · 01-19-2018

I need help formulating a query to find all phones which have RFC2833 set to disabled. Im really not...

Re: call GW -> ICM -> CUCM -> CFA failing