We have a UCCX in 10.5 ver and CUCM 10.5 with IP Phones 7841 for the agents. Their primary line is a personal line and the secondary button in their ICD line is a different partition with number of calls 2, busy trigger 1. Randomly the phones stop r...
HiDoes anyone have access to download the lastest firmware for the Cisco 7912 phone. I have a Cisco cucm 4.2 (3) environment and will be upgrading to 7.1.5 however I would like to update the firmware first cm-7912G-sccp.8-0-4.exeThank You
I have setup a configuration for a 1841 router to connect to the ISP using a dsl modem in bridge mode. I use my computer connected to the dsl modem in bridge mode and it works using windows xp pppoe client perfectly. But the router doesn't connect. T...
I'm having a problem doing NAT translations between Vlans. I have a nat inside vlan with a private segment and a nat outside vlan with a public ip address. The problem I'm having is that at times the CPU of the switch peaks to 100%. I think it's a li...
Hello Steve, can you share with us what you did? We've been in the same situation with several customers. Luckily they were new deployments and we created uccx agents as Local users in CUCM.
Regards,
No resolution for the issue Michael. Cisco TAC kept asking for traces, logs and captures without success. The CSQ's that were experiencing the issue closed a while ago and after that the CSQ's I've configured I use only one DN in the 7841 phone which...
We are waiting for TAC to respond but I don't have too much hope other than replacing the phone model since it's so difficult to recreate. Did you open a TAC case?
