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Slavik Bialik
‎03-31-2020
Rising star
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50 Accepted Solution
15 Accepted Solution
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Member since ‎02-17-2016
529
Posts
601
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70
Solutions

Re: UDS authentication fails on subscriber

Created by in Unified Communications Infrastructure
10-20-2019
10-20-2019
I would try to check first if there are no ports being dropped / blocked by the Firewall, if there i...

Re: UCCX REST API download documents

Created by in Contact Center
10-18-2019
10-18-2019
Hi,It seems like you cannot do that. The only API that allows you to download something it is only f...

Re: UCCXE Caller returning the queue question

Created by in Contact Center
10-17-2019
10-17-2019
Hmmm, it is very interesting what you are saying. Are you 100% sure?Because we had a lot of tests on...

Re: Call transfer with prompt

Created by in Contact Center
10-17-2019
10-17-2019
OK, I understand. By the way, how sure you are that you call is falling under the "Timeout" branch o...

Re: Call transfer with prompt

Created by in Contact Center
10-17-2019
10-17-2019
Hi,Why won't you just use CUCM basic features with Unity connection? Why UCCX must be involved with ...

Re: UCCE 11.5 - Outbound API - How to change the Import Rule?

Created by in Contact Center
10-17-2019
10-17-2019
Yeah, edimarzio, this is a major issue that we are limited in the amount of the phones numbers per r...

Re: UCCE 11.5 - Outbound API - How to change the Import Rule?

Created by in Contact Center
10-17-2019
10-17-2019
Hi ayankovs,The reason it won't work unfortunately is because the API has some built-in import rule ...

Re: UCCE 11.5 - Outbound API - How to change the Import Rule?

Created by in Contact Center
10-17-2019
10-17-2019
Great to hear that it is working! I'll do the same when I'll have to deal with this again.Thank you ...

Re: UCCXE Caller returning the queue question

Created by in Contact Center
10-16-2019
10-16-2019
Yes, of course you can "catch" those RNA (Ring No Answer) situations.All you need is to add a "Set P...

Re: UCCE 11.5 - Outbound API - How to change the Import Rule?

Created by in Contact Center
10-16-2019
10-16-2019
Hi,Unfortunately I couldn't find any solution for Phone02... :(I thought about leaving the API and c...

Re: Can CVP Call Studio force VVB cached sound file to stale?

Created by in Contact Center
10-14-2019
10-14-2019
Hi,I think that the solution for you is something that I wrote here in the past:https://community.ci...

Re: How to transfer Speed Dials from one phone to another

Created by in IP Telephony and Phones
10-11-2019
10-11-2019
The only way I could think of is using the Bulk Administration and using the Export option to export...

Re: Caller specific Music On Hold Configuration Help

Created by in Contact Center
10-11-2019
10-11-2019
Hi,It is easy, I tested it out once before and it is working.You just need to use a SET Variable nod...

Re: Wallboard skill group vs call type data source

Created by in Contact Center
10-11-2019
10-11-2019
Hi,I tested it out something like 2-3 years ago, and if I recall correctly, the frequency of updatin...

Re: Software Upgrade for MX200 G2 and MX300 G2

Created by in TelePresence and Video Infrastructure
10-06-2019
10-06-2019
Hi,As far as I recall, YES, if you have a device defaults in your CUCM that states an older version ...
Public Statistics
Date Registered ‎02-17-2016 11:45 AM
Date Last Visited ‎03-31-2020 02:51 AM
Total Messages Posted 529
Total Helpful Votes Received 601
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