Greeshma Bernad
Cisco Employee
Cisco Employee
Member since ‎01-16-2003
‎04-26-2018

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  • 16 Posts
  • 1 Solutions
  • 55 Helpful votes Given
  • 121 Helpful votes Received
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 Introduction In  a Cisco UCCX environment, UCCX Agent login fails with the AXL Error.  This document discusses how to troubleshoot this issue.Prerequisites Cisco Unified Contact Center Express 8.x Components Used  Cisco Unified Contact Center Expres...
 Introduction In a Cisco UCCX environment, the calls are stuck in queue for a long time. This document discusses how to troubleshoot this issue.Prerequisites Cisco Unified Contact Center Express 7.x/8.x Components Used Cisco Unified Contact Center Ex...
IntroductionIn a CME-UCCX environment, the following error message appears in the agent phone display when an IP phone agent tries to login."The extension you entered is not associated with this agent ID. Verify the extension and try again".This docu...
 Introduction  After  a Failover or the CCX Engine restart, the slave server  takes over and  all the services on the secondary server come up as Master. Also, the  IPPA clients have issues logging in after UCCX failover. The Agents get  following er...
.Introduction When  trying to import users to Cisco Unity Connection 8.x from Cisco   Unified Communications Manager, the following error message is received. The   extension or phone number violated a restriction in the Restriction   Table This docu...
Community Statistics
Member Since ‎01-16-2003 11:28 PM
Date Last Visited ‎04-26-2018 03:11 AM
Posts 16
Total Helpful Votes Received 121