Hi Experts, We're using cisco ISR 4431 and enabled cdr through syslog. behind 4431 is our genesys call center systems, now we want to consolidate cdr data of genesys and cisco vg cdr. but in vg cdr data, there only connectionid/fcid but no sip call-i...

Hi Experts, I have a question, in our env.(ISR 4431) there have no radius server(now we use syslog to send compact fields) but we have to identify which department the calls belong to. We'd like to mark department name in sip header but either in com...

Hi expertsmay I ask how to force rtp go through cube, our voip environment isgenesys — cube — cucm All established call is point to point rtp transmition, cube is only forwarding signaling , is there any ways to make rtp can through cube?

Hello Experts, I have a question that if ISR can select dialpeer when detected some specific sip codes Such as 404 or 503. I'm not saying about the SIP OPTIONS, i mean in some cases the remote side can properly respond options messages but for some c...