abraham23482
Level 1
Level 1
Member since ‎11-04-2009
‎11-15-2019

User Statistics

  • 105 Posts
  • 0 Solutions
  • 62 Helpful votes Given
  • 10 Helpful votes Received

User Activity

We have a 200+ agents hosted call center running UCCE. Agents are on Finesse and CIPC. Since the 2 months we are facing several issues with Finesse and CIPC.Either CIPC gets unregistered causing finesse to logout. Or Finesse alone displays an error s...
Hi All Could someone please help me with an offnet transfer issue that is affecting office wide.  Call flow PSTN call to SIP CUBE -> Call Manager -> Cisco Phone -> transfer to PSTN number -> Cisco Phone user presses transfer button when the other pho...
We have a site with a 4351 H323 Voice Gateway. After a power outage last day, both incoming and outgoing calls are not working. After deleting and reconfiguring the controller, i am seeing the below errors on the console. T1 controller and ISDN statu...
Hello everyone, I am trying to use the getSessionInfo and setSessionInfo in a main script to pass certain information like (Agent ID, Agent Extension and Calling Number) to a Post Survey Script. The agent answering the call from the main script will ...
Hi All, We have a requirement to integrate our CUCM cluster to a 2nd domain. We were able to add the second one as an additional LDAP directory and import the users.  The issue is with LDAP authentication. There is no option to add another LDAP authe...
Community Statistics
Member Since ‎11-04-2009 09:58 PM
Date Last Visited ‎11-15-2019 12:03 AM
Posts 105
Total Helpful Votes Received 10
Helpful Votes From