Currently we have a customer who want to deploy ipcc express to place a self service for account validation and to provide a balance, they have SQL 2000 but this server is on a site and the ivr is on another site geographically separated, exists any ...

Hi,Currently i have an issue with IPCC Express 4.0(5), i installed Historical Reports Client and i can run all reports but when i run the CCDR report i get it as a blank report (there is no information there).Anyone with this issue before?Please help...

Hi,I'm currently runnin IPCCX 4.0 Enhanced and i'm trying to write a script that write the information to the customVarlableX on the db_cra database to generate a custom variable report by using the Historical Reports client, i've tryied by using the...

Currently installing IPCC Express Premium 4.0(4).Everything seems to be fine on the server but when i try to install the desktop agent on an agent pc by downloading and running form the /appuser webpage, the InstallManager returns me an error, tellin...

Hi,I currently have a customer who have an IPCC Express handling arround 6000 calls per day, 2 days ago my customer have a volume of 10000 calls on the hole day, and on peak hours callers and agents experienced communication problems with like call c...