CUCM 7.1.3 MGCP Gatways. All calls coming into campus from PSTN first touch the CUCM. If the extension caller is trying to reach is not on the CUCM, but on the old Rolm 9751, call is routed over another MGCP PRI to the Rolm System. PSTN > CUCM P...
We are doing a very slow migration from a Rolm 9751 to a CISCO CUCM (7.1.5). We also have Unity 7.1.5 and even UCCX. The migration is done as budget allows, therefore we're trying to keep costs as reasonable as possible. Many departments have old ...
We upgraded to UCCX 8.5.1.10000-37 and installed 8.5 Agents.When anyone attempts to log into the Agent application, it hits "Initializing Agent Monitoring" and sits there for a full 3 minutes. We see it on all our agents (not many - under 10) and it...
We have a hunt group/line (helpdesk) set up to Broadcast to a number of cisco telephones. On RNA/all Busy it use to drop out to a Unity mailbox (helpdesk greeting). We'd like to be able to redirect after hours callers to an On-Call mailbox (on call...
We've seen some noise issues on calls on our CUCM. We have 3 PRI/T1 with our service provide Paetec. And 2 PRI and 1 T1 set up between our Rolm 9751 and CUCM. All PRI/T1 have high numbers of Total Rx RPT lost pkts (over 4 billions each) when looki...
Gordon -I did have a 716888XXXX prefix on the PRI that handled the original incoming call and outcalled to the 2ndary Rolm Switch. Part of my confusion was tracking the detail of the call via CDR. When the 716888XXXX mask was in effect the calls in...
We're having the same problem here. Verizon Wireless simply does not see keyed responses from Cisco VOIP telephones. They do recognize keyed input from our old Rolm Phones. Recently we received a report that a local grade school didn't accept key ...
Hi Alex,Sorry for the delay on this update.The MASK didn't work and I eventually contacted CISCO TAC. There is a parameter in Unity that would allow using the last "redirected" number for routing incoming call which would have solve this problem, ho...
Hi Alex,It took awhile, but I now have all the PRIs set to 1 clock source. Paetec to our Rolm 9751 T1 to Span 7 on the 6608. All the PRI on the CCM from Paetec and internally get the clock from Span 7. Traffic looked clean for about 2 hours, than ...
