Cisco Community
English
Register
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Pablo Leiva
‎10-09-2017
Beginner
Cisco TAC Tech Lead from the UCCX team.
Recent Badges
Awards
Recent Badges
See all
100 Helpful Vote
15 Accepted Solution
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
300 Helpful Vote
10 Helpful Vote
1 Helpful Vote
50 Replies
20 Replies
Stats
Member since ‎06-21-2006
119
Posts
285
Helpful
22
Solutions

Great document! Many people

Created by in Collaboration, Voice and Video Documents
01-09-2015
01-09-2015
Great document! Many people will find this very useful

upgrade from 8.5 to 8.5(1)SU1

Created by in Contact Center
08-09-2011
08-09-2011
Hello,The target date for UCCX 8.5(1)SU2 is 09/15, but as you know, it's always possible it gets del...

Re: Cisco Agent Desktop not installed?

Created by in Contact Center
05-26-2011
05-26-2011
Hello Rya,that's weird, i've never seen CSD not installing CAD. Could you please check in this folde...

Re: When Logging in the user gets "The ID you entered was not fo

Created by in Contact Center
05-26-2011
05-26-2011
- Please go to CDA. Does the agent shows up in Personnel> Agents?- From CDA, please try a manual syn...

Re: Write Document Step in UCCX 8.5

Created by in Contact Center
05-26-2011
05-26-2011
Awesome news! Just remember that if you want to use the Upload Document you need to use the Authenti...

Re: Write Document Step in UCCX 8.5

Created by in Contact Center
05-26-2011
05-26-2011
Hello gpworld and JMC,The java.io.FilePermission is received because you are trying to write a docum...

Re: Call Center HA Question

Created by in Contact Center
05-25-2011
05-25-2011
Hello Ahmed,By any chance you got a screenshot of the error? It was something about HD size mismatch...

Re: UCCX gui client for Win7

Created by in Contact Center
05-24-2011
05-24-2011
This is the CAD-BE url: http://:6293/cadbe/CAD-BE.jsp Please note that CAD-BE is officially not supp...

Re: Call Center HA Question

Created by in Contact Center
05-24-2011
05-24-2011
Hello Ahmed,What is the exact OS version you are installing (2003.1.3, 2003.1.5a, ...)?Also what are...

Re: Cisco UCCX 8.0 auto attendant

Created by in Contact Center
05-24-2011
05-24-2011
I meant check in this link:http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_i...

Re: UCCX - Helpdesk redirect, personal voicemail

Created by in Contact Center
05-24-2011
05-24-2011
Hello Kyler,I don't think UCCX can recognize it's talking to VM. What you can do is play with the ti...

Re: Cisco UCCX 8.0 auto attendant

Created by in Contact Center
05-24-2011
05-24-2011
You can also check in the repository; there're a couple of sample auto-attendant script called Stand...

Re: When Logging in the user gets "The ID you entered was not fo

Created by in Contact Center
05-24-2011
05-24-2011
Hello Ed,On the CAD, please run the Postinstall.exe (C:\Program Files\Cisco\Desktop\bin) and check t...

Re: UCCX - Helpdesk redirect, personal voicemail

Created by in Contact Center
05-24-2011
05-24-2011
Hello Kyler,In this case, as you are using a Call Redirect step (blind transfer) UCCX release the co...

Re: Voip2055 error, unable to open NIC adapter ... for sniffing

Created by in Contact Center
05-17-2011
05-17-2011
thats good news. Well, you mentioned you couldn't get this NIC1 to work, so maybe there's some hardw...
Public Statistics
Date Registered ‎06-21-2006 04:41 PM
Date Last Visited ‎10-09-2017 12:27 PM
Total Messages Posted 119
Total Helpful Votes Received 285
Helpful Votes Given To
Helpful Votes From