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Pablo Leiva
‎10-09-2017
Beginner
Cisco TAC Tech Lead from the UCCX team.
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100 Helpful Vote
15 Accepted Solution
1 Accepted Solution
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30 Helpful Vote
300 Helpful Vote
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Member since ‎06-21-2006
119
Posts
285
Helpful
22
Solutions

Re: UCCX appadmin web page does not load

Created by in Contact Center
10-22-2010
10-22-2010
Thanks!This could be a symtom of a memory leak in UCCX. It is possible to reboot the server? If this...

Re: UCCX appadmin web page does not load

Created by in Contact Center
10-22-2010
10-22-2010
Hello!You can try restarting the IIS service from CMD> iisreset and see if that helps.Also, what's t...

Re: UCCX HA CONFIGURATION COMPLETE WITH DBException ERROR

Created by in Contact Center
10-01-2010
10-01-2010
No problem my friend.I think you can test the failover, but just restarting the Node Manager on the ...

Re: Calls Stuck in Queue

Created by in Contact Center
09-30-2010
09-30-2010
That's weird to have a negative value. Do you have outbound campaign by any chance? I think there ar...

Re: Calls Stuck in Queue

Created by in Contact Center
09-30-2010
09-30-2010
Hello,In UCCX 7.x the ability to clear stuck calls in the system without requiring a restart of the ...

Re: IPCCx License Real Time Counter/Log?

Created by in Contact Center
09-29-2010
09-29-2010
Hello,The showlicenseusage utility is available for 5.x and higher. The closest thing in 4.0(5) to d...

Re: UCCX HA CONFIGURATION COMPLETE WITH DBException ERROR

Created by in Contact Center
09-29-2010
09-29-2010
Hello Charles,This could happen if you create the servers based on a ghost image or it's a clone in ...

Re: Some agents are not able to be monitored from CSD.

Created by in Contact Center
09-28-2010
09-28-2010
Hi, you can check the following:-->Check for firewall and antivirus-->NIC compatbility-->Run postins...

Re: UCXX 5.0.2 and Call Manager 7.1.5 ,, JTAPI inconsistent mess

Created by in Contact Center
09-27-2010
09-27-2010
this only means that Cisco never tested the compatibility between these UCCX and CUCM versions, mean...

Re: UCXX 5.0.2 and Call Manager 7.1.5 ,, JTAPI inconsistent mess

Created by in Contact Center
09-27-2010
09-27-2010
Hello Rami,You're getting this error because the JTAPI versions are not compatible, and this happens...

Re: UCCX 7 - Change alert threshold for disk space

Created by in Contact Center
09-23-2010
09-23-2010
Hello Brett,I see, thanks for clarifying that for me.The UCCX installer set this threshold to a cert...

Re: UCCX 7 - Change alert threshold for disk space

Created by in Contact Center
09-23-2010
09-23-2010
Hi!The UCCX Alarm Service uses xml-based catalogs:C:\Program Files\Cisco\AlarmService\CatalogYou can...

Re: UCCX 7 recording plays back as silence

Created by in Contact Center
09-23-2010
09-23-2010
great! I think now you can start installing the applications in your corp image one by one and test ...

Re: UCCX 7 recording plays back as silence

Created by in Contact Center
09-21-2010
09-21-2010
Hello Pete,Looks like the server sends the UDP traffic to the CSD but CSD replies with ICMP Destinat...

Re: Database subsystem

Created by in Contact Center
09-21-2010
09-21-2010
It seems to be resolved in 7.0(1)SR5ES08:http://www.cisco.com/cgi-bin/tblbld/tablebuild.pl?swpath=6f...
Public Statistics
Date Registered ‎06-21-2006 04:41 PM
Date Last Visited ‎10-09-2017 12:27 PM
Total Messages Posted 119
Total Helpful Votes Received 285
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