Does anyone know of a solution to record the audio portion of a call between 2 IP phones with VT Advantage?  We have voice recording through verint.  When we set up VTAdvantage and call, the verint recorders get start and stop signals, but no audio. ...

I have a PBX connected to CallManager.  If it possible for me to add a "Calling Name"?  If a call originates from 3337901 I want the station name to say East Desk.  Any way to do that?Also, can we add a mask, so that when someone calls outbound it ch...

I have a group of numbers 33379XX.  I need to send these calls to a PBX via a gateway.  If for any reason they cannot go to the gateway, they need to go to IP phones with identical extensions.  So if 3337901 doesn't make it through to the GW, I want ...

I seem to have problems all the time going from a VICX-FXS/DID or a VICX-FXO card over to house wiring on 66 blocks.  One of my technicians said it is because of the thin wiring and recommended going to a RJ 15 patch panel.  Does anyone else have thi...

Is there a trick to gettign the NM-HDV-2V to be recognized by the 2821 router?  My IOS  Version 12.4(20)T4.  When I do a "show diag" it says unknown Network Module.