Hi Riccardo,Unless we have a definitive capture of the inbound disconnect tone, for us to analyze and provide the best value to set in the UC320W, it would be hard to guess the value needed to correctly disconnect.BTW, since I am back in office I ver...

Hi Riccardo,According to the "nota tecnica" the following conditions must be met for Disconnect Tone:Una frequenza di 425 Hz (+/-15) e un livello di –15dBm (+/-4).  I singoli toni (di On e Off) hanno sulla durata presentata una tolleranza del 10%.Co...

Hi Kevin,When the SPA8800 analogue phone is picked up to dial out, do you hear dialtone?What is SPA 8800 Idle LED status of failing Analog Phone (Phone LED) - compared to working Analog phones ( On/ Off/ Blinking)?  What is SPA 8800 IN-Use LED statu...

Hi Tyler,Unfortunately in Key Mode, you have to route the Inbound FXOs to a Shared FXO and then have Call Forward No Answer set to Auto Attendant.You have to set the UC320W to Blend or PBX mode in order to route inbound FXO calls directly to Auto At...

Hi Mark,You can accomplish this by creating three Additional Extensions for the receptionist.  Then associate each Additional Extension to the hunt group with the appropriate Manager.  Thus Additional Extension #1 will ring when Manager #1 Hunt grou...