About jdickinson

jdickinson · 05-22-2017

I know it's possible to modify the status from ready to not read etc... Can I modify to talking once...

jdickinson · 05-19-2017

We have VDI's and the headset is plugged into the phone.When the agent answers a call, the gadget no...

jdickinson · 05-18-2017

Hi All, this was really helpful. I used my own webserver for this and getting the mp3 file to play i...

jdickinson · 05-15-2017

I would, but when I hit the link above, message is.description: The requested resource is not availa...

jdickinson · 05-12-2017

Should the below code work?https://uccx-001-app-prod.statebridgecompany.com:8445/3rdpartygadget/file...

jdickinson · 05-04-2017

Any idea why this isn't working?https://uccx-001-app-prod.statebridgecompany.com:8445/finesse/api/Us...

jdickinson · 05-02-2017

ok thanks, figured it out. ussue was the uri...

jdickinson · 05-02-2017

Ok, figured this one out. It's DROP using a PUT and the dialogId...d = ""+ "DROP" + ""+extension+"" ...

jdickinson · 05-01-2017

Through my web app, I have access to all the rest api functions.I did not see one for placing a call...

jdickinson · 04-26-2017

The odbc connection to uccx never worked for me after spending hours trying to get connections to wo...

jdickinson · 04-20-2017

So for the utilities thing, this worked. try { token = _util.getUserAuthString(); } catch (e) { toke...

jdickinson · 04-20-2017

I didn't see a hangup function.Is there a way to hangup a call that was made?

jdickinson · 04-20-2017

Bruce, it could be how the IVR is sending the data. Possibly you have a route setup where the caller...

jdickinson · 04-19-2017

Also the docs should change and say config is what should be passed in. The documents don't say that...

jdickinson · 04-19-2017

Yea it's just easier to create a static account and use those credentials. LOL

Date Registered	‎01-10-2017 08:31 AM
Date Last Visited	‎08-31-2018 01:19 AM
Total Messages Posted	127
Total Helpful Votes Received	4

Gadget update status via rest api to Talking