Hello. Have working SIP trunk between CUCM 12.5 and CUBE running on ISR4331 IOS 16.9.5.  Trying to enable digest authentication.   I have tried the following but not seeing it take effect:1. CUCM: enabled digest auth in SIP trunk security profile 2. ...

Hello,   Looking for best way to handle this situation: Today, 1. SMTP domain is customer.com. 2. UM utilizing O365 3. New voicemails are received with header: To: jsmith@customer.com From: unityconnection@customer.com 4. Replies to voicemails have t...

Hello.  I am trying to determine the best usage for the standalone CUIC versus the standard CUIC.   1. I see that standard CUIC 11.5 has stock reports "Agent All Fields" and "CSQ All Fields".  Using these reports, it seems to me that one could use th...

Hello, As far as I recall, when creating an outbound campaign, a list of contacts is manually uploaded into the campaign before it is kicked off with the option of adding more contacts as the campaign progresses. Is it possible to upload the contact...

Hello, Anyone experience this before?Here is the scenario:Internal User A has SNR enabled with his mobile phone as remote destinationInternal User B is at a remote locationUser A is off-site and uses his mobile phone to call User BUser A gets telco ...