We Configured the Finesse IP phone agent service ,Finesse Desktop is working fine
When we select Finesse IPPA service ,Its asking to provide the Agent ID, Password, Extension
While submitting giving error "sign-in error ,If the Problem persists, cont...
hi Ayodeji,
I have one router 2811 with one e1 card and with mgcp register to cucm 11.
everything about registration is fine but incoming calls failed. please help me to solve this problem.
very thanks.
We Configured the Finesse IP phone agent service ,Finesse Desktop is working fine
When we select Finesse IPPA service ,Its asking to provide the Agent ID, Password, Extension
While submitting giving error "sign-in error ,If the Problem persists, cont...
Hi Aaron,
my agents should not see the Caller ID before and after answer the call in Finesse and IPPhone, please help me to solve this problems?
Very thanks,
