In enhanced and premium versions, the agent can initiate a recording BUT is this the whole of that conversation or from when the agent initiates the recording?Many Thanks

Hi All, I need to remove the folowing from any email notifications that go out when a meeting has been scheduled :-Meeting URL: http://BDC-MPE-07.XXXXX.co.uk/m/1D48DBD74A672BB824000C3207D8640AL2It seems that you can edit the templates but only adding...

Hi, Managed to setup ntp references with my cluster butt then had to change the names of the servers at the last minute. Anyhow, the subscribers are still referencing the old publisher name as the ntp reference and hence cannot get the correct time. ...

Hi All, Managed to setup NTP on publisher and has syncronised OK as did the subscribers BUT customer wanted to change the server names - no problem there but the subscribers are still referencing the old publisher name and I can't find any way to rem...