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- About sayeedibrahim
01-18-2019
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Member since
12-27-2009
82
Posts
5
Helpful
0
Solutions
02-07-2012
02:07 AM
Is it mandatory to have a NetFlow Service Card installed in the switch to use netflow commands.
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02-07-2012
01:29 AM
Hi I am trying to use the following commands on the switch but it is not supported: ip route-cache flow ip flow-export destination Attached is the output for show version and show module commands from the switch. I will appreciate support from the cisco community to help me get this fixed. Thanks Ibrahim Sayeed
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01-04-2012
08:33 AM
Hi Can you let me know how i can write script to collect for example a case id and then open CRM and display case details. R
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12-23-2011
09:26 PM
Hi I have a premium version of IPCCX installed in my office. I need to know if there are any limits for recording feature. How many hours of recording is available? R Ibrahim SAYEED
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12-18-2011
01:50 PM
Hi Gajanan I have not done the CUC part before however I had read about it. Let me know how your experience of implementing such a scenario was. Now i have finalized my action plan as follows: 1. CUCM v7.1.5 >> upgrade to v8.5 @ Site 1 2. Install new CUCM v8.5 server @ Site 2 Note: Site1 & Site2 are in different cities. 3. Make a cluster with CUCM@Site-1 as Publisher and CUCM@Site-2 as Subscriber 4. Remote offices wil continue to use SRST 5. Integrate LDAP with Publsiher 6. Integrate CUC with Publisher 7. Integrate CUC with Exchange Thanks Ibrahim SAYEED
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12-18-2011
03:12 AM
Hey guys thnx for the explanations. Made a blunder with subject . should have been "CUCM upgrade". @dschlicht - i will check with our pre-sales engr on tht. @gajanan - your answers have been very helpful. just another query on CUC. Currently client has CUE at all sites so when i move over to CUC i can have a centralized system for all sites and it can be integrated with their Exchange server but if WAN is down then end user will nto be able to access vmail.
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12-17-2011
12:56 AM
Hi Need suggestions guys for below scenario: One of my clients has a Centralized deployment with multisites. 1. @ Site 1 - cucm v7.1.5 on MCS 7825(Single Server) with C3825 VGW router+CUE 2. @ Site 2,3,4 all located in another city - C2950 (SRST+VGE+CUE) *Client has requested for new 7816 with ver 8.5 to be installed @site 2. It will be used as primary for sites2,3&4 as these are in same city * Upgrade @site1 from 7.1.5 to 8.5 * Deploy Cisco Unity Connection and use it for all sites Q1. Can I make a cluster between 7825 and 7816 servers so that 7825 is publisher for Site1 but subscriber for Sites2,3,4 and 7816 will serve as publisher for sites 2,3,4 and as subscriber for site1? Q2. Can i continue to use SRST at all sites? Q3. Is it feasible to use CUC for all sites? R Ibrahim SAYEED
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12-17-2011
12:21 AM
Unforutnately got busy with another project all week. Hopefully will get chance to re-work with CAD. Thanks for the help R Ibrahim SAYEED
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12-05-2011
05:00 AM
Hi I want to call a customized layout instead of default layout in Cisco Agent Desktop. STEPS USED: 1. I created a new WorkGroup[WGroupNew] and Layout[LayoutNew] using the Cisco Desktop Administrator. 2. Using the CCXEditor while designing the script, i created 2 variables: 2.1 A variable named "HRCLayout" of type "STRING" 2.2. Under the Settings Menu of CCX Editor, Expanded Call Variable named "LayoutNew" 3. Added a Set Enterprise Call Info step 4. Under the properties of this step selected the Expanded Call Variables tab and added as follows: Value = HRCLayout Names = LayoutNew Array Indexex = Scalar Token = All R Ibrahim Sayeed
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12-04-2011
11:31 PM
Hi Guys I am stuck with a similar problem. Will appreciate your suggestions to get this fixed. I want to call a customized layout instead of default layout in Cisco Agent Desktop. STEPS USED: 1. I created a new WorkGroup[WGroupNew] and Layout[LayoutNew] using the Cisco Desktop Administrator. 2. Using the CCXEditor while designing the script, i created 2 variables: 2.1 A variable named "HRCLayout" of type "STRING" 2.2. Under the Settings Menu of CCX Editor, Expanded Call Variable named "LayoutNew" 3. Added a Set Enterprise Call Info step 4. Under the properties of this step selected the Expanded Call Variables tab and added as follows: Value = HRCLayout Names = LayoutNew Array Indexex = Scalar Token = All R Ibrahim SAYEED
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11-28-2011
04:29 AM
Hi My requirement was met when I used stored procedure instead of the query statement with DB Read step. R Ibrahim SAYEED
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11-27-2011
12:49 AM
Hi How can I run a query with DB read step in UCCX to fetch information from DB only if the variable contains certain value[s]. For example in SQL I would use the statement select * from DB where phone1 like '%234%' would return all records that contain 234 in phone1 field. R Ibrahim SAYEED Message was edited by: Ibrahim Sayeed
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Created by
sayeedibrahim
in IP Telephony and Phones
in IP Telephony and Phones
11-12-2011
11:57 PM
11-12-2011
11:57 PM
Yes you are correct.
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Created by
sayeedibrahim
in IP Telephony and Phones
in IP Telephony and Phones
11-12-2011
09:23 PM
11-12-2011
09:23 PM
Hi Fahd Try this.. > Check the CTI Route Point numbers mentioned in your CUCM > CTI route points are the triggers defined in CCX > Try dialing those numbers from your phone and check what happens > It could be very well possible that some of them were configured only for testing and are not required > Check and take note of Application Names in CCX and the associated Script name and Trigger numbers Hope this helps you understand why there were more applications than required. > Also note that you could configure another DID number on the Voice gateway and translate the DID number to the Trigger or CTI Route Point number if you want to make any new or existing application available to callers. R Ibrahim SAYEED
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11-12-2011
02:43 AM
Make sure you are subcribing the service with the users device profile.
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02-07-2012
Thanks Guys. Appreciate ur support. So now once I get this service card
installed I shud b able to c...
02-07-2012
Is it mandatory to have a NetFlow Service Card installed in the switch
to use netflow commands.
02-07-2012
HiI am trying to use the following commands on the switch but it is not
supported:ip route-cache flo...
01-04-2012
HiCan you let me know how i can write script to collect for example a
case id and then open CRM and ...
12-23-2011
HiI have a premium version of IPCCX installed in my office. I need to
know if there are any limits f...
12-18-2011
Hi GajananI have not done the CUC part before however I had read about
it. Let me know how your expe...
12-18-2011
Hey guys thnx for the explanations. Made a blunder with subject . should
have been "CUCM upgrade".@d...
12-17-2011
HiNeed suggestions guys for below scenario:One of my clients has a
Centralized deployment with multi...
12-17-2011
Unforutnately got busy with another project all week. Hopefully will get
chance to re-work with CAD....
12-05-2011
HiI want to call a customized layout instead of default layout in Cisco
Agent Desktop.STEPS USED:1. ...
12-04-2011
Hi GuysI am stuck with a similar problem. Will appreciate your
suggestions to get this fixed.I want ...
11-28-2011
HiMy requirement was met when I used stored procedure instead of the
query statement with DB Read st...
11-27-2011
HiHow can I run a query with DB read step in UCCX to fetch information
from DB only if the variable ...
Created by
sayeedibrahim
in IP Telephony and Phones
11-12-2011
11-12-2011
Hi FahdTry this..> Check the CTI Route Point numbers mentioned in your
CUCM> CTI route points are th...
Public Statistics
| Date Registered | 12-27-2009 09:38 PM |
| Date Last Visited | 01-18-2019 04:06 AM |
| Total Messages Posted | 82 |
| Total Helpful Votes Received | 5 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 8 | |
| 3 | |
| 3 | |
| 3 |
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