Thanks Guys. Appreciate ur support. So now once I get this service card installed I shud b able to c...

Is it mandatory to have a NetFlow Service Card installed in the switch to use netflow commands.

HiI am trying to use the following commands on the switch but it is not supported:ip route-cache flo...

HiCan you let me know how i can write script to collect for example a case id and then open CRM and ...

HiI have a premium version of IPCCX installed in my office. I need to know if there are any limits f...

Hi GajananI have not done the CUC part before however I had read about it. Let me know how your expe...

Hey guys thnx for the explanations. Made a blunder with subject . should have been "CUCM upgrade".@d...

HiNeed suggestions guys for below scenario:One of my clients has a Centralized deployment with multi...

Unforutnately got busy with another project all week. Hopefully will get chance to re-work with CAD....

HiI want to call a customized layout instead of default layout in Cisco Agent Desktop.STEPS USED:1. ...

Hi GuysI am stuck with a similar problem. Will appreciate your suggestions to get this fixed.I want ...

HiMy requirement was met when I used stored procedure instead of the query statement with DB Read st...

HiHow can I run a query with DB read step in UCCX to fetch information from DB only if the variable ...

Yes you are correct.

Hi FahdTry this..> Check the CTI Route Point numbers mentioned in your CUCM> CTI route points are th...