Cisco is changing the verification procedure for software downloads on TelePresence endpoints running TC software beginning with TC 6.1.0.A release key has been used to access major releases of endpoint software, allowing customers to access dot (min...

TX software download may produce the following error. We are actively working to resolve and will update this post accordingly.Workaround is to download directly from the following link:http://software.cisco.com/download/release.html?mdfid=283096115&...

PrecisionHD 4X Camera FailuresRecently we have seen camera connectivity and camera boot issues with PrecisionHD 4X cameras in the field.   We have managed to narrow down the reported problems to two scenarios: 1.  Wake from Standby: Certain Precision...