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Doan Khanh Tan Thanh
‎09-21-2018

Beginner
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CCP Member
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Member since ‎12-25-2007
145
Posts
8
Helpful
4
Solutions
Certifications
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: Cisco ICM processes document

Created by in Contact Center
04-18-2011
04-18-2011
Hi Shenthil,Thank you for helpful document.I need some document for PG, AW also. Please anyone have ...

Cisco ICM processes document

Created by in Contact Center
04-18-2011
04-18-2011
Hi all,I want a document for Cisco ICM 7.0/7.2 that descrise all processes in Router, Logger, PG, .....

Re: ASK THE EXPERTS - Cisco E-Mail and Web Interaction Manager

Created by in Contact Center
04-18-2011
04-18-2011
Hi Kim,Thank you very much for your reply!I just get some customer requests for doing customization ...

Re: ASK THE EXPERTS - Cisco E-Mail and Web Interaction Manager

Created by in Contact Center
04-11-2011
04-11-2011
Hi Kim,I started using the EIM 4.3(2) in last month. I have some question for you. Please help me.1....

Re: CIM 4.3.1: some installation issues with 3 servers option

Created by in Contact Center
01-28-2011
01-28-2011
Hi,1/Yes, I did install Fileserver one one server and begin to install application, service, messagi...

Re: CUIS 7.5: ERROR: No Archiver database size is supported on

Created by in Contact Center
01-20-2011
01-20-2011
I follow the workarround of the bug but it did not help. I still encounter with the same error.Do I ...

Re: ICM 7.2: Error with Domain Manager

Created by in Contact Center
01-18-2011
01-18-2011
Hi Paulo,I delete everything installed before and create again, the error gone.Thank you for the bug...

ICM 7.2: Error with Domain Manager

Created by in Contact Center
01-11-2011
01-11-2011
Hi all,When I run the Domain Manager to add more instances to my ICM, it returns an error:ICM Domain...

Re: ICM 7.2: Router and Logger installed on different machine

Created by in Contact Center
01-11-2011
01-11-2011
Thank you very much,I must install the switch for this private network.Thanh

ICM 7.2: Router and Logger installed on different machine

Created by in Contact Center
01-06-2011
01-06-2011
Hi all,I have 2 servers for router: visible card connect to the network, private card connect to eac...

ICM 7.2 supervisor answer the customer call but no reporting in webview

Created by in Contact Center
12-09-2010
12-09-2010
Dear all,I have a supervisor, now I assign a skill group for her. Supervisor logins to CTIOS supervi...

Re: Cisco Unity 7: direct the call to the beep tone for record o

Created by in Unified Communications Infrastructure
11-10-2010
11-10-2010
Thank you very much.Yes, it must be the orignal number for voicemail to accept. I change the extensi...

Send the call to voice mail from ICM script

Created by in Contact Center
11-10-2010
11-10-2010
Hi all,I have a ICM 7.2CCM 6.1Unity 7.0.2I have a CTI Route Point 7777 that forward all to voicemail...

Re: Cisco Unity 7: direct the call to the beep tone for record o

Created by in Unified Communications Infrastructure
11-10-2010
11-10-2010
Hi,I have a CTI Route Point 7777 that forward all to voicemail.In Unity, I create a new subscriber f...

Re: Cisco Unity 7: direct the call to the beep tone for record o

Created by in Unified Communications Infrastructure
11-10-2010
11-10-2010
Hi,It works for me with the internal call but I don't know why for the external call it again sent d...
Public Statistics
Date Registered ‎12-25-2007 12:40 AM
Date Last Visited ‎09-21-2018 12:05 AM
Total Messages Posted 145
Total Helpful Votes Received 8
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