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Doan Khanh Tan Thanh
‎09-21-2018

Beginner
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CCP Member
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Member since ‎12-25-2007
145
Posts
8
Helpful
4
Solutions
Certifications
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: CIM : Licensing how to view.

Created by in Contact Center
11-03-2010
11-03-2010
You can Click on About in the login page.

Cisco Unity 7: direct the call to the beep tone for record only

Created by in Unified Communications Infrastructure
11-02-2010
11-02-2010
I have a scenario like this:1. Caller call to the call center (UCCE 7.2 system)2. ICM run a script a...

Re: Cisco Unity 7: how to setup the Microsoft Outlook to retrie

Created by in Unified Communications Infrastructure
11-02-2010
11-02-2010
Thank you for the reply.I'm successful to setup the outlook to retrieve my voice mail. Yes, you are ...

Cisco Unity 7: how to setup the Microsoft Outlook to retrieve voice mail

Created by in Unified Communications Infrastructure
11-01-2010
11-01-2010
Dear all,The function of retrieving voice mail from Microsoft Outlook is possible but I don't know h...

Re: UCCX Inbound - Agent goes Reserved but phone doesn't ring, c

Created by in Contact Center
10-01-2010
10-01-2010
Another possible reason is:when the call come in, all agents are busy. The call will be placed on th...

Re: UCCX Inbound - Agent goes Reserved but phone doesn't ring, c

Created by in Contact Center
10-01-2010
10-01-2010
First, I recomend you to recheck the css of CTI port. It should be incorrect with calling search spa...

Re: Cisco Unity 7.0.2: play mesage in Vietnamese and build the c

Created by in Unified Communications Infrastructure
09-27-2010
09-27-2010
Hi all,Are there any way to suppress all the system prompts and just lease a beep tone for caller? I...

Re: Cisco ICM 7.2: change domain name

Created by in Contact Center
09-22-2010
09-22-2010
Hi Irfan,I don't want to do this actually but this system now have a Exchange server and Unity 7 and...

Cisco ICM 7.2: change domain name

Created by in Contact Center
09-21-2010
09-21-2010
Hi all,I have a IPCC system (ICM 7.2) in production with a domain name. Customer want to change the ...

Re: Cisco Unity 7.0.2: play mesage in Vietnamese and build the c

Created by in Unified Communications Infrastructure
09-21-2010
09-21-2010
Yes, I  have just notified our Cisco Account team.

Re: Cisco Unity 7.0.2: play mesage in Vietnamese and build the c

Created by in Unified Communications Infrastructure
09-21-2010
09-21-2010
Thank you for your helpful reference.I come to know now Vietnamese is not supported and any customiz...

Cisco Unity 7.0.2: play mesage in Vietnamese and build the call flow in Unity

Created by in Unified Communications Infrastructure
09-20-2010
09-20-2010
Hi all,I set up the Unity 7 with Microsoft exchange 2003 and integrate with my CM 6.1.I test the fun...

Cisco Unity 7.0.2 and exchange 2003

Created by in Unified Communications Infrastructure
09-13-2010
09-13-2010
Dear all,I have a question.Can I install both Cisco Unity 7 and exchange 2003 on the same server?Tha...

Re: How many evaluation port license in UCCE 7.5 outbound dialer

Created by in Contact Center
08-01-2010
08-01-2010
For UCCE: it is an agreement license. You can configure any, but maximum 96 as I know.

Re: Cisco Supervisor Desktop Barge-in issue

Created by in Contact Center
07-31-2010
07-31-2010
The problem look like:1. H323 or SIP trunk to call manager's calling search space does not include t...
Public Statistics
Date Registered ‎12-25-2007 12:40 AM
Date Last Visited ‎09-21-2018 12:05 AM
Total Messages Posted 145
Total Helpful Votes Received 8
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