Running into a weird issue at one of my client's sites. They are using a UC560 with a PRI trunk and about 40 phones. Every day the receptionist forwards calls coming into the main line to an answering service. Periodically the call-forward is removed...

Saw this at a client site the other week and then just replicated the problem on our production UC540 in house.Shared lines revert back to "normal" in CCA. Last week I removed all the extension and phones from the system and set them up again using d...

I have now run into this problem twice when setting up additional phones on UC540 systems with CCA 3.1 that were initially configured using CCA 3.0.Yesterday I was at a customer site replacing two SPA525 loaner phones with new SPA508 phones. I delete...

I ran into an issue the other day when trying to start the TSW in CCA 3. I received the warning that I wasn't directly connected to a LAN port of the UC520.I am using a Macbook Pro with VMware Fusion and a Windows 7 VM for CCA. I assume that is where...