Is there a way that when webchat is enabled, that a response stating that the service /office is currently closed. Can this be set within a calendar / time of day setting?
I cannot see where this can be done.
Thanks
David
Hi,I am trying to setup a daylight savings time check. I have a holiday check running ad working. I want to select a different time of day routing based on the outcome of is it day light savings true or false. With out having and excessively long x...
Hi,We have just rolled out CUCM 10.0.1 and users are using the self care portal. What specific roll allows a user to add there own phone for Single number reach/ mobility with out allowing them to access the CCMadmin pages. Thanks David
Hi, I have been searching around on the Web for Visio Stencils for:CUCMIP and PresenceUnity ConnectionContact Centre ExpressExpresswayCisco ELMCisco PLMTelepresense servers. Are there any updates for 2010/2013 Visio? I looked here:http://www.cisco.co...
Hi Paolo,I have checked the site and it looks as though the "Number to Name" Script should do the job. Is it quite simply a question of downloading the script, configuring the script on the router and preparing a XML file of names and numbers that i...
Hi Paolo,aokanlawon mentioned you may have a work around for this? Would you be happy to share the work around that you have developed?Many Thanks David
