Hi,I did a workflow to record all the calls from agents that seems to be working fine, but, when I lunch the recording options from CSD I saw all this recordings but when I play it, there is no sound.I also found the files in which this recording are...
Hi all,My : -)Cisco Desktop LDAP monitor service and -)Cisco Desktop Sync Service are CRASHED.This happened after I change the IP address of my server. I also tried to restarted them from "Services" but it don't let me do it.If anyone can hel...
Hi,I'm using UCCX 5.0(1), and CRA editor. I need to make an script for queuing some calls but I'm having trouble. I already define some Contact Service Queues in RmCm Subsystem. Also I make some basic queuing script,but I can't find the way of how to...
Hi,I'm trying to find which OID's I need to use for the next parameters in a 2801 router: -temperature. -Used RAM. -max bandwith used in a period of time.I search in SNMP Object Navigator, but some of the OID found there don't give me any re...
Hi all,I'm working with CRA Editor, version 3.5(3). The issue is: when I began a new script, if I drag an object from the palette pane, and try to drop it into the Design Pane, the system don't let me do it.Anyone have a clue?Thanks
Well, I did this:tinysnmpwalk 192.30.0.2 CID | grep 1.3.6.1.4.1.9.9.13.1.3.1and did't find the OID.I also run on the router:show snmp mib | b ciscoEnvMonTemperatureStatusEntryciscoEnvMonTemperatureStatusEntry.2ciscoEnvMonTemperatureStatusEntry.3cisc...
Well I look in my router, and those OID seems to be out of it. The more close OID in the MIB was 1.3.6.1.4.1.9.9.13.1.4.1.2.2, is about the fan status. So, there is any way I can do to activate those OID's in my router?Thanks