Hello,
I am having an error when converting 1 user into our company domain in Webex. The error when manually adding the email is this:
user@domain.com cannot be added. Use the Convert User option to move this user into the organization. TrackingID:...
Hello,
I have a problem with the viewing restrictions of a supervisor. I have 2 teams, and 2 supervisors. I want supervisor A to view the agents and reports from Team A only which he is a member of. Supervisor A should not be able to view the other t...
Hello,We have a Jabra BIZ 1900 Duo QD headset connected to a 7821 IP Phone via it's headset jack. The problem is nothing can be heard from the headset. I don't know if this is a bug on the phone firmware or if there is a setting on the CUCM that woul...
Hello, I cannot find any documentation on how to access the vBond, vSmart and vManage controllers if it is hosted in Cisco's cloud. Can you give me any documentation re this? Once a customer purchases the cloud version, I understand that he will be r...
I have been reading about Smart Accounts and Smart Licenses from varying articles. One thing that I still cannot find out is whether these are required. If a customer, for example, buys 1x 9300 switch, does he need to create a Smart Account? Or can t...
If anyone is having this problem, we consulted with Cisco TAC and he said it is not possible to restrict viewing according to teams.
Thanks!
Case closed.
