About Valery Kuznetsov

Valery Kuznetsov · 03-24-2015

Hello all!Want to implement Outbound direct preview option in UCCX 10.5. Noticed that outbound contacts do not show up in outbound queue (CSQ) in Supervisor desktop.Is it a normal behaviour that we can't see real queue (number of contacts) for outbou...

Valery Kuznetsov · 01-29-2015

Hi there!Is possible to use single 'Play Prompt' step to play a chain of .wav files on UCCX?For example, have variable chain_audio that can contain different content lengthex:chain_audio = "P[1.wav] P[2.wav] P[3.wav]"chain_audio = "P[1.wav] P[2.wav] ...

Valery Kuznetsov · 12-18-2013

Hello everybody! Have a CUCM cluster with distributed call processing at multiple locations and UCCX HAoLAN cluster.Network diagram attached. Current software versions:CUCM – 8.5.1 SU1UCCX – 8.5.1 SU2 Challenge:Migrate UCCX HAoLAN cluster from single...

Valery Kuznetsov · 08-28-2012

Good day to everyone.Have some trouble, missing ringback when calling from PSTN.(PSTN)----(ITSP)-----sip----(CUBE )-----sip-----(CUCM)-----sccp------(ip phone)ITSP - 192.168.102.10CUBE - 192.168.102.9CUCM - 10.10.2.7CUBE config:voice service voipallo...

CUCM -> CUPS users not syncing · 07-18-2012

Good day for everyone!There's 2 CUCM servers in the cluster and 2 CUPS servers in the cluster. Second CUPS(2) server is shutted down.I'm adding new users to CUCM, turning on "CUP Enabled" in Capabilities Assignments menu, but after that - users not a...

Valery Kuznetsov · 02-28-2016

Just refer to Vmware requirements and Feature fupport for UC doc http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Supported_Features_of_VMware_vSphere_ESXi.2C_VMware_vCenter_and_VMware_vSphere_Client

Valery Kuznetsov · 01-26-2016

Dmitry, refer to the similar thread https://supportforums.cisco.com/ru/discussion/12564606 it may help.

Valery Kuznetsov · 01-19-2016

Hi there, Could you check Voice Contact Workflow events in Cisco Desktop Workflow Administrator software. There are four events: Ringing, Answered, Dropped and Work. When call ends event Dropped is triggered. Check out this event it may contain HTTP ...

Valery Kuznetsov · 01-04-2016

This query without condition returns all rows in a table. When there are multiple rows DB Get step takes only first row by default. We can use loop and invoke DB get as many times as rows and make something with this data. If you need to search by A...

Valery Kuznetsov · 12-30-2015

Hi there, can you share SQL query in DB Read step?

Member Since	‎02-15-2010 04:07 AM
Date Last Visited	‎02-16-2018 03:12 AM
Posts	278
Total Helpful Votes Received	62

User Statistics

User Activity

UCCX outbound calls in Supervisor

UCCX single play prompt step for multiple wav files

UCCX 8.5 upgrade and migration to another site

SIP no ringback incoming call

CUCM -> CUPS users not syncing

Just refer to Vmware

Dmitry, refer to the similar

Hi there,

This query without condition

Hi there,