Abhiram Kramadhati

Alex,Sorry to hijack your thread, I could not find you email address anywhere else :) Could you mail...

Hi Sivanesan,I would need more details such as FF version, the phone model etc. and might need a TAC...

Hi Alex,There has been an enhancement defect opened up for this: CSCut55671 and it has been added to...

Hi James,The phonebooks appear when you click on the 'Make a New Call' button, which is available in...

Hi James,The phonebooks are available whenever the phone gadget is invoked. For example, the agent c...

Hi Marcelo,Just a follow-up on the prime licensing question - I had a chat with the product manageme...

Hi Alex,I confirmed this with the product team that it is not possible in the current implementation...

Hi Alex,I just had a quick call with the product team and they will provide a brief overview of the ...

Hi Alex,Good question. Usually, I redirect partners to this page where you can download these host o...

Hi Alex,This is an interesting requirement. I am not aware of a ay of doing it, but maybe you could ...

Hi Simon,The support for mixed mode will be announced at the end of March 2015. The support is given...

Hi Mark,I just want to take a step back on my previous answer. That answers is relevant to UCCX only...

Hi Anthony,I couldn't agree more and the capabilities with the macros seem to be something that has ...

Hi Neil,Thanks for the feedback, I understand the challenges you would face as a partner and we want...

Hi Mark,Yes, the existing licenses will still be valid, so you can upgrade to a finesse supported ve...