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Anil Verma
‎02-17-2021
Contributor
Product Manager for the Cisco Voice Messaging applications. Biography from communities: I am currently the Product Manager for the Cisco MediaSense and related Applications including the Calabrio, NICE and Verint Solutions Plus Portfolio. Expertise: Recording, Streaming, MediaSense, WFO, WFM, Analyitcs, Contact Center, Unity, Unity Connection, Voice, VMWare, Virtualization, UC on UCS
Product Manager for the Cisco Voice Messaging applications. Biography from communities: I am currently the Product Manager for the Cisco MediaSense and related Applications including the Calabrio, NICE and Verint Solutions Plus Portfolio. Expertise: Recording, Streaming, MediaSense, WFO, WFM, Analyitcs, Contact Center, Unity, Unity Connection, Voice, VMWare,
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Member since ‎06-13-2002
624
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36
Solutions

Re: Multiple Account for MediaSense Search and Play, is possible?

Created by in Management
11-17-2016
11-17-2016
CUCM 11.5 has the following options:1) MediaSense 11.52) Calbrio Solutions Plus (Latest Release)3) N...

Re: Multiple Account for MediaSense Search and Play, is possible?

Created by in Management
11-16-2016
11-16-2016
MediaSense 11.5 does not support AXL based roles and permissions. The 11.5 release delivers this fun...

Re: getArchiveSessions JSON request example

Created by in Management
11-16-2016
11-16-2016
Pham,The roles and permissions for AXL users is not part of the 11.5 release.In 11.5 we delivered th...

Re: Mediasense- How to Record Two Channel of Voice Separately

Created by in Management
11-16-2016
11-16-2016
This is not something that is available out of the box. MediaSense sees it as a single request with ...

Re: Is it possible to record a Webex Session with MediaSense?

Created by in Management
11-10-2016
11-10-2016
It is possible to record any phone call to MediaSense. It can be used to record a Webex, but it woul...

Re: How to Identify If a Recording has been Archived by Mediasense or Not

Created by in Management
10-31-2016
10-31-2016
The archival process is separate from the pruning process.Archival send a copy of the recording to t...

Re: Mediasense reporting not active recording to API

Created by in Management
10-19-2016
10-19-2016
There could be a timing issue. MediaSense will show the recording only after the request has been re...

Re: Total number of API User limitation

Created by in Management
10-19-2016
10-19-2016
There is no limit to how many users you have for the API access for MediaSense.

Re: Multiple Account for MediaSense Search and Play, is possible?

Created by in Management
10-19-2016
10-19-2016
MediaSense has a robust REST API, you can create your own tool that restricts access.Or there are ot...

Re: Email Alert for Archive Job (Mediasense 10.5 su2)

Created by in Management
07-13-2016
07-13-2016
No we do not currently have any other way.

Re: Email Alert for Archive Job (Mediasense 10.5 su2)

Created by in Management
07-13-2016
07-13-2016
No way to trigger this based on individual failuers but you can create a email trigger on the RTMT o...

Re: What does the MediaSense AgentInfo Gadget Do???

Created by in Contact Center
06-24-2016
06-24-2016
The AgentInfo Gadget does not have a GUI associated with it as yet. Its task is to share the Agents ...

Re: MediaSense 11 Compatible SFTP & SSH Archive server

Created by in Management
06-16-2016
06-16-2016
James,The Windows SFTP servers do cause problems with simple Grep commands and it is not possible fo...

Re: Multiple Account for MediaSense Search and Play, is possible?

Created by in Management
05-20-2016
05-20-2016
We are still targeting in the coming months. We do not comment on specific dates.Anil VermaProduct M...

Cisco MediaSense expands support on BE 6000 M servers

Created by in Collaboration, Voice and Video Blogs
04-12-2016
04-12-2016
Cisco MediaSense version 11.x now expands the configurations supported on the Business Edition 6000 ...
Public Statistics
Date Registered ‎06-13-2002 09:02 AM
Date Last Visited ‎02-17-2021 12:34 AM
Total Messages Posted 624
Total Helpful Votes Received 75
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