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About m.paolelli
08-18-2017
m.paolelli
Beginner
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Member since
07-12-2004
81
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Re: Multiple and Distrubuted Dialer - Outbound Option
Created by
m.paolelli
in
Contact Center
02-28-2006
02-28-2006
Hi Sulabh.Can you confirm again what I wrote before: a campaign is tied to a skill group, a skill gr...
Re: Multiple and Distrubuted Dialer - Outbound Option
Created by
m.paolelli
in
Contact Center
02-27-2006
02-27-2006
Thanks for help.Let me dare to ask something else.I must have my Dialer at the Remote Site (I alread...
Outbound option - Preview - Skip
Created by
m.paolelli
in
Contact Center
02-24-2006
02-24-2006
Hi all. I'm in a Preview-Blended mode (ICM 6.0).So when a reservation-call arrives, I can decide to ...
Re: Multiple and Distrubuted Dialer - Outbound Option
Created by
m.paolelli
in
Contact Center
02-24-2006
02-24-2006
That's it: certain campaigns for a certain dialer.It should be done like that:a campaign is tied to ...
Multiple and Distrubuted Dialer - Outbound Option
Created by
m.paolelli
in
Contact Center
02-21-2006
02-21-2006
Hi all. This is the issue I need help on.I've an IPCC enterprise site with a duplexed ICM and the Ou...
Re: custom call variable limitations
Created by
m.paolelli
in
Contact Center
12-19-2005
12-19-2005
Hi. Stu, I do not have the answer to your question but may be you can help me!How is it possible to ...
Re: call manager call connection timeout
Created by
m.paolelli
in
Other Collaboration Subjects
10-20-2005
10-20-2005
Hi. My router configuration (I've cut off the 'timeout absolute 1' command for it didn't work... but...
Re: call manager call connection timeout
Created by
m.paolelli
in
Other Collaboration Subjects
10-19-2005
10-19-2005
Hi and thanks for the answer. I've already tried (at the BRIs) the command 'timeout absolute', putti...
call manager call connection timeout
Created by
m.paolelli
in
Other Collaboration Subjects
10-19-2005
10-19-2005
Hi all.I've got a ROUTER 2651XM with an IOS Version 12.3(8)T3, and a Voice Card for 2 ISDN BRI. The ...
Call connection timeout isdn
Created by
m.paolelli
in
VPN
10-19-2005
10-19-2005
Hi all.I've got a ROUTER 2651XM with an IOS Version 12.3(8)T3, and a Voice Card for 2 ISDN BRI. The ...
Outbound Option - Dialer - ACD Avaya
Created by
m.paolelli
in
Contact Center
07-21-2005
07-21-2005
Hi all.Is it possible, with ICM 6.0 and a PG connected with an Avaya ACD, to have the Dialer Softwar...
Re: Outbound Option - Dedicated Outbound Mode
Created by
m.paolelli
in
Contact Center
07-21-2005
07-21-2005
Hi and thanks. May be I'm daring too much, but may I have a screen-shot of the routing script you've...
Re: Outbound Option - Dedicated Outbound Mode
Created by
m.paolelli
in
Contact Center
07-21-2005
07-21-2005
YES !!!Please, if you can, do send me the full application note... I'll really appreciate it!Thanks!...
TTS installation
Created by
m.paolelli
in
Contact Center
07-14-2005
07-14-2005
Hi all. About a TTS installation on a CRA Server. The TTS language selection may be different from t...
Nuance Vocalizer and Nuance Speech Server
Created by
m.paolelli
in
Contact Center
07-14-2005
07-14-2005
Hi all.Which is the difference between the "Nuance Vocalizer" and the "Nuance Speech Server" ? I mea...
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Public Statistics
Date Registered
07-12-2004
04:54 AM
Date Last Visited
08-18-2017
04:00 AM
Total Messages Posted
81
Helpful Votes Given To
User
Helpful Count
tepatel
5
geoff
4
shayonasul
4
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