About m.paolelli

m.paolelli · 07-11-2005

Hi. So, please, answer my question: if I put an agent into a DEDICATED outbound mode, will he/she go...

m.paolelli · 07-06-2005

Hi all.What I'm saying is: if I put a group in PROGRESSIVE_ONLY mode, that is it 'should' only be ab...

m.paolelli · 06-30-2005

Hi,I have the same problem you have had: did you resolve it? I can see historical data on HDS DB ins...

m.paolelli · 05-06-2005

Hi. I've upgraded my ICM from 5.0 to 6.0.The Blended Agent is not working anymore (campaign manager,...

m.paolelli · 05-02-2005

Hi all.Which are the main differences between the Blended Agent feature on ICM 4.6.2 and the Blended...

m.paolelli · 04-27-2005

This is my problem.I've got a CCM Cluster (Pub + 2 Sub) and I've a CCM Group with this precedence: S...

m.paolelli · 04-27-2005

Hi. You're right, that's why I know there should be something wrong in my configuration and I can't ...

m.paolelli · 04-20-2005

Hi everybody. i think this is the right place to show my problem. I've got a CallManager Cluster str...

m.paolelli · 04-20-2005

Hi everybody. i think this is the right place to show my problem. I've got a CallManager Cluster str...

m.paolelli · 04-07-2005

Hi. Sorry to disturb you, but I'm going to deploy a solution like yours and I'm in troubles to devel...

m.paolelli · 03-22-2005

Hi. I've noticed that the problem is that you HAVE NOT to check ALL the variables in the ICM 'Gatewa...

m.paolelli · 03-04-2005

I'll try and let you know. Thanks.

m.paolelli · 03-03-2005

Hi. The topic is quite easy but I haven't found a solution. I've a CallManager 3.3(3) connected to a...

m.paolelli · 02-18-2005

The question is very easy: how can I install an Outbound Option DIALER on a server different from th...

m.paolelli · 01-18-2005

Thanks.I can solve my problem let CEM to send the email by an Autoresponse (but I needed a patch to ...

Re: Outbound Option - Dedicated Outbound Mode