About shraavan07

shraavan07 · 06-29-2018

Hello, I wrote a script that reads into DB and makes a call to customer to tell them of upcoming appointment. I have everything working fine except when message is done playing, call on cell phone(customer's phone) does not get disconnected. I have "...

shraavan07 · 06-03-2014

Hi,Has anyone come across an error of below from UCCX?Message: App: 556, Snippet: 503 threw exception: (1054, "Unknown column 'self.did' in 'field list'") (OperationalError: (1054, "Unknown column 'self.did' in 'field list'") raise errorclass, er...

shraavan07 · 05-30-2014

Hello,Is there a good guide that explains what all the Name under "Select UCCX Services/Applications" mean in RTMT when you go to collect Trace files. For example, if I want to know who Logged into UCCX Application and started a service, which applic...

shraavan07 · 05-28-2014

Hello,We have UCCX HA pair. I am trying to find out the current active and standby server. How can I do this? How do I know which of the 2 server is Active and Standby. Also, which server should be active? Should Publisher be Active? or Subscriber be...

shraavan07 · 03-28-2014

Hello,Is there a function in CUCM 9.1 that will announced Dialed number back to user to verify if that is the number they want to call. I am thinking for "911" called number. If by mistake a user dials "911" they would know to hang up before the call...

shraavan07 · 06-03-2014

UCCX server was restarted past weekend.

shraavan07 · 06-03-2014

We have an alert setup, so I got this error in my email.

shraavan07 · 06-03-2014

Hello,I am running: System version: 8.0.2.11005-20.I wasn't doing anything that I can think of that will generate this error. Thank you,

shraavan07 · 05-30-2014

Hello Venkatesh,Thank you for replying. I already looked at this guide. This guide just shows how we can pull Trace logs. I want to know which field will give me what type of logs. For example, I want to pull a log that will show me who logged into U...

shraavan07 · 05-28-2014

Thank you Brian. I do see "m" and "s" under serviceability. I have one more question. Can we keep Sub as primary? Is this a good design?

Member Since	‎03-26-2012 12:04 PM
Date Last Visited	‎03-13-2020 02:22 AM
Posts	65
Total Helpful Votes Received	4

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User Activity

UCCX 10.6 outbound call

UCCX Error

Understanding RTMT Tool

UCCX Active / Standby server

CUCM Announce Dialed Number

UCCX server was restarted

We have an alert setup, so I

Hello,I am running: System

Hello Venkatesh,Thank you for

Thank you Brian. I do see "m"