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tconnorbok
‎03-01-2019
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Member since ‎08-03-2007
48
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5
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EX 90 and Unity Connection

Created by in TelePresence and Video Infrastructure
10-07-2011
10-07-2011
I was wondering if there was another way to do this because we don't actually have the Cisco TMS sof...

EX 90 and Unity Connection

Created by in TelePresence and Video Infrastructure
10-03-2011
10-03-2011
I am trying to use Unity Connection with the EX90 system. Has anyone been able to connect the two sy...

Re: Menu script

Created by in Contact Center
09-06-2011
09-06-2011
It is UCCX 8.5. Yeah, there is just one queue that all the options point to. I will try this...Thank...

Menu script

Created by in Contact Center
09-06-2011
09-06-2011
I am trying to figure out how to display on the agents console the menu option the customer select, ...

Telepresence X90

Created by in TelePresence and Video Infrastructure
06-21-2011
06-21-2011
I have telepresence x90 connected to the CUCM8.0 via SIP trunk and I can place calls from the X90 sy...

Re: CRS Historical Reporting - printing failure !

Created by in Contact Center
05-19-2011
05-19-2011
I am having the same issue. I am on system version 8.0.2.11002-10 and the CRS Historical Reporting v...

Re: UCCX 8.0 - Agent Step Question

Created by in Contact Center
05-13-2011
05-13-2011
Also, can you have three login accounts assigned to a phone? we are running CUCM 8.0

UCCX 8.0 - Agent Step Question

Created by in Contact Center
05-13-2011
05-13-2011
I am not sure if this can be done, so any help would be greatly appreciated. I have a basic script t...

Re: UCCX 8.0 If Statement Question

Created by in Contact Center
05-13-2011
05-13-2011
Thank you very much for your reply that worked.

UCCX 8.0 If Statement Question

Created by in Contact Center
05-11-2011
05-11-2011
I was wondering if someone could help me I am trying to put multiple numbers in an IF statement for ...

Re: Verint/Qfiniti -CallRecording Solution integration with Cisc

Created by in Unified Communications Infrastructure
03-28-2011
03-28-2011
So far we haven't been able to get Verint to work on CUCM 8.0. The vendor hasn't been much help eith...

UCCX 8.0(3) CAD Enterprise Data

Created by in Contact Center
02-04-2011
02-04-2011
We had IPCC 4.0 and we just migrated one of our groups onto 8.0(3) but the agents are not seeing the...

How to upload a phone load to CUCM8.0

Created by in IP Telephony and Phones
12-07-2010
12-07-2010
In CUCM 8.0 I know I go to the Operating System Administratrion and click on software upgrades which...

Re: cisco cuccm 8.0 Intecom

Created by in IP Telephony and Phones
10-25-2010
10-25-2010
I have seen it called intercom or paging. Our old system called it group intercom. The new RLS of CC...

cisco cuccm 8.0 Intecom

Created by in IP Telephony and Phones
10-25-2010
10-25-2010
Just wondering why cisco put in an intercom feature in the CCM when you can not even share the inter...
Public Statistics
Date Registered ‎08-03-2007 07:33 AM
Date Last Visited ‎03-01-2019 02:02 AM
Total Messages Posted 48
Total Helpful Votes Received 5
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