I would suggest using .Ready>0 , ie Sales.Ready>0 I don't believe the skill node understands the "*"...

Here is a thought set a loop count for the gold queue , for every 10 or 20 calls select 2 to 5 calls...

What I have found with EWT and the last 13 years of ICM expirence is there is no 100% accurate of ca...

Sucessfuly deployed CCB in CVP 8.5 Comprehensive (Large) very complex w/ SIP trunks. Just thought I'...

Also you will want to download the CUCM OVA VM templates, these will build the VM Guest that will pa...

One other suggestion I read was to dissable media cut through which should send the 180. Router(conf...

Here is one method I just tested .dial-peer voice 22 pots description Carrier Side application sessi...

Yes, My apologies I think this is what your looking for http://www.cisco.com/en/US/products/sw/voice...

Jaroslav, Please read this document .https://supportforums.cisco.com/docs/DOC-21998

It is as easy as avertised ! The sip dialer actually ready the campaign prefix digits and uses those...

Rhobab, Unfortunatly the SIP dialer will not work with CUBE and a carrier SIP trunk, tho you may be ...

Thanks Mayur, good catch.

check out this doc https://supportforums.cisco.com/docs/DOC-21998