Hello,I built a CCW order for 'Drive to 9'  for a customer with active UCSS upgrading from 6.1 to 9.1 and I will use the License 'bump up' for 264 existing users.  Where UCL becomes BE-UWL.I am also adding 209 new BE-UWL licenses in the same project....

I do not see a way in Jabber 4W  (9.1.2) to TAG a particular contact so I get a little alert toast and sound when that contact changes status.For productivity, I think this would be a great feature, so if I needed to chat with someone who was "Away",...

Hi Arun and team,Where is it documented whether or not BE6K supports the new release 9.0 High Available Premium Attendant console?The BE6K data sheet says supports "Cisco Unified Attendant Consoles" and then gives a specification of 500 max users and...