So since these are EOL'd and you cant get official support anymore, I need some help. Simply put, we have three UC560's all connected via the 'built-in' site to site config. All tunnels show up and healthy. When they dial, the phones ring but they ca...

We are having some issues with voicemail to email on a UC560.  We have tried a Comcast and Gmail account setup for voicemail only and neither are working.  Ping tests show that the UC can get out to the internet and ping DNS servers just fine.  Not s...

Customer has a UC560 that completely crashed yesterday and didn't come back up for 20 minutes.  Log is attached.  Any analysis would be appreciated. Thanks

I have spent 2 hours on the phone with a cisco engineer and 2 hours with Comcast.  Neither will accept responsibility for the issue.  I can confirm that a test phone hooked up straight to comcast trunk shows proper caller ID.  Anyone have this issue ...

Callers are calling in and leaving a voice message for an individual user and then when they hit # and then1 to mark the voicemail as normal priority, they get bumped out to the receptionist hunt group.  Tested this on 2 other systems and it drops th...