Hi,I have configured a E1 PRI at Germany (CustomerA).CustomerA is complaining that his clients are reporting that when they dial CustomerA they get busy tone 1st time and then when they redial the call goes through and its intermetent and not always....

Hi,I have configured a E1 PRI at Germany (CustomerA).CustomerA is complaining that his clients are reporting that when they dial CustomerA they get busy tone 1st time and then when they redial the call goes through and its intermetent and not always....

Hi All,The client is running Unity4.2 Build 4.2(1), in failover mode (Primary and Failover)When Failover is active Unity things are good but when the Primary Unity is active the problem starts:1. The MWI is not working.2. I am getting these errors on...

Hi all,We are using ICM6.0 sr7, we have a requirement that if there is any call in the queue the supervisor should get an alert (Sound and popup/email).Can anyone suggest.RegardsAtul.

Hi,We are running Unity4.0(5), in the application event I am getting the below mentioned error:EVT_AVMIUMSG_PORT_STUCKID: 584Source: CiscoUnity_MiuMessage: Port %1 has been busy since %2. The system threshold is %3 minutes, indicating that this port ...