Hiwe are configuring a SIP Trunk against a Cloud PBX without a CUBE (PoC purpose). The problem I have is that for this service SIP ALG in firewal should be disabled, so when call arrives, IP received is different than CUCM IP. If we enable SIP ALG al...

Hi, we want to add some disk to our MediaSense Server. I'm trying to figure how I can add it. My question is, is it necessary to stop mediasense in order to add a new disk? Could we do it in hot operation? We are using Mediasense 10.5.1.120001. Re...

Hi, we have tried to add a new MediaSense node to the cluster (right now we only have primary node), but IP Address is incorrect. We want do delete secondary node and the only way that we have found is explained in the following link http://docwiki....

Good night.Is there any way to recover Prime Collaboration Deployment web user? In other products there is a way to know the user and to recover the password. I have reviewed some manuals and I haven't found anything. Regards