Hello guys ,
My client is having a UCCX 9.x environment . A single user is facing an issue on his CAD . After answering the call and user hungs up CAD goes to the Not Ready State . I checked Resource Setting in uccx and found that the user is set to...
Hi , I need to know the difference between Cisco Unified Attendant Console Advanced Version 10.5.2 and Arc Pro Attendant Console? Both supports 10.0 . Is Arc still a supported solution for Cisco Attendant Console ? Thanks,Harish
Hi Guys , I am facing a Problem with 7961 IP Phones .I had done factory Default for 3 Phones in my lab and after doing factory default the Line buttons are cycling with green LED and it never happened In those Phones DHCP was disabled and manually co...
Hai ,I am getting an error when i was trying to start unity express .When i treid to enter CUE 7.0.1 it tells me to Enter runlevel :When I tried to Enter runLevel "2" it gives me INIT Entering runlevel:4INIT:no more processes left in this run levelI...
Hai ,.I am using CUCM 9.x .I am trying to make a 911 call making use of a SIP Trunk by Early Offer .When I check my Sip Gateway within INVITE SDP is being sent and the call is taking place smoothly .But when I go through Traces "isTrunkEnabledforVoic...
Thank you Deepak for an instant the reply .
1) Is not a Ring No Answer call but a valid ACD call and agents actually talks to the customer and still goes to Not Ready once the call ends ---> Yes Agent talks to customer and goes to Not Ready
2) Is it ...
You wont face the issue .I tested the same in a Lab environment and during this time I registered an IP Communicator and that was working fine without any issues .My 7900 Series Phones gave me the problem . If you are facing the problem u can dele...
Hi Alex , old post .For me I faced the same issue for my 7971 Phone .From Directories Tab I was not able to use Personal Address Book and Corporate Address Book .It gave "Error, Contact Administrator"I checked Enterprise Parameters and there was no ...
